
Team Leader: CX, Sales & Retention Growth
Mass Markets, Los Angeles, California, United States, 90079
A fast-growing tech-enabled business services company in Los Angeles is looking for a Team Leader. In this role, you will lead a team of customer care professionals, providing guidance and support to foster a collaborative environment. Your responsibilities include establishing performance expectations, monitoring team performance, and implementing strategies to enhance customer satisfaction and retention. Ideal candidates should have leadership experience in customer service and strong communication skills. Competitive compensation and benefits are offered.
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