Dixon Valve
Overview
Location: Chestertown, MD 21620
Work Hours: 8:00 AM to 5:00 PM, Monday through Friday
Starting Pay Range: $19-$29 per hour
Make the Right Connection—Build Your Career with Dixon!
The Dixon Group is seeking a
Sales Support Specialist
to join our team in
Chestertown, MD ! As a Sales Support Specialist, you will be a pivotal member of a regional sales team and will work closely with the Regional Sales Manager. You will assist a regional sales team in several different ways, make outbound calls to customers, participate in regional calls and meetings, assist in training coordination, product initiatives, and new product launches. Understanding sales processes, developing product knowledge, and navigating the Dixon CRM program will be required to fulfill these duties.
What We Are
The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the USA. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment.
At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation’s heroes. Veterans are strongly encouraged to apply.
What You'll Do
Act as a primary contact and make outbound sales calls to customers to promote products and services.
Research and identify sales and product trends and provide analysis to the team.
Coordinate and track growth programs for key distributors.
Track and facilitate quarterly follow-up with distributor agreements, proposals, and strategic business initiatives with key customers.
Assist with product presentations and training initiatives.
Take responsibility for special projects, research, and assignments as needed.
Utilize Dixon’s CRM program to record and communicate customer interactions.
Provide exceptional, proactive customer service and communication.
Support customers and divisions on quote preparation and order fulfillment.
What We're Looking For
High school diploma or equivalent required; Bachelor’s degree preferred.
Minimum 1-2 years in customer service, sales roles, and/or data analysis
3-5 years of Industrial Sales experience preferred.
Outgoing team player with a positive attitude
Strong sense of professionalism and work ethic
Excellent written and verbal communication skills
Ability to establish and build relationships with customers
Excellent time management skills
Strong attention to detail
Self-starter, highly motivated
Proficient with Microsoft Office, Salesforce or similar CRM experience a plus
What We Offer
Medical, dental, and vision insurance for you and your family
Competitive salary
Bonus programs
401K retirement plan
Training opportunities
Tuition reimbursement
Paid vacation, PTO, and holidays
Gym reimbursements, and more!
Join us and be a part of a team that values your contributions and supports your goals!
The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons.
The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)
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Work Hours: 8:00 AM to 5:00 PM, Monday through Friday
Starting Pay Range: $19-$29 per hour
Make the Right Connection—Build Your Career with Dixon!
The Dixon Group is seeking a
Sales Support Specialist
to join our team in
Chestertown, MD ! As a Sales Support Specialist, you will be a pivotal member of a regional sales team and will work closely with the Regional Sales Manager. You will assist a regional sales team in several different ways, make outbound calls to customers, participate in regional calls and meetings, assist in training coordination, product initiatives, and new product launches. Understanding sales processes, developing product knowledge, and navigating the Dixon CRM program will be required to fulfill these duties.
What We Are
The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the USA. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment.
At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation’s heroes. Veterans are strongly encouraged to apply.
What You'll Do
Act as a primary contact and make outbound sales calls to customers to promote products and services.
Research and identify sales and product trends and provide analysis to the team.
Coordinate and track growth programs for key distributors.
Track and facilitate quarterly follow-up with distributor agreements, proposals, and strategic business initiatives with key customers.
Assist with product presentations and training initiatives.
Take responsibility for special projects, research, and assignments as needed.
Utilize Dixon’s CRM program to record and communicate customer interactions.
Provide exceptional, proactive customer service and communication.
Support customers and divisions on quote preparation and order fulfillment.
What We're Looking For
High school diploma or equivalent required; Bachelor’s degree preferred.
Minimum 1-2 years in customer service, sales roles, and/or data analysis
3-5 years of Industrial Sales experience preferred.
Outgoing team player with a positive attitude
Strong sense of professionalism and work ethic
Excellent written and verbal communication skills
Ability to establish and build relationships with customers
Excellent time management skills
Strong attention to detail
Self-starter, highly motivated
Proficient with Microsoft Office, Salesforce or similar CRM experience a plus
What We Offer
Medical, dental, and vision insurance for you and your family
Competitive salary
Bonus programs
401K retirement plan
Training opportunities
Tuition reimbursement
Paid vacation, PTO, and holidays
Gym reimbursements, and more!
Join us and be a part of a team that values your contributions and supports your goals!
The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons.
The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)
#J-18808-Ljbffr