Travel Consultant

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Discovering the World – One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultant must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.

What does a AAA Travel Consultant do?

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel.
• Shares knowledge and expertise from personal experiences and/or education study trips.
• Develops long-standing relationships with our members and builds referral and repeat business.
• Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the members’ expectations.
• Cross sells relevant products such as AAA Member Rewards Credit Card and theft‑prevention referrals.

What we offer

We offer extensive training through the Auto Club University. Regular recognition through various company programs and incentives for trips, cash and prizes. Company-sponsored IATAN cards, providing exclusive travel agent discounts. Personal travel opportunities at discounted pricing. Corporate benefits for insurance products. Paid educational study trips are available for our agents to promote career development. Quarterly incentives/bonuses for achieving production tiers.

Required / Preferred Skills

• A high school diploma is required; a 2- or 4-year college degree is preferred.
• Must pass a comprehensive criminal background check and a thorough urine sample drug screening.
• Prefer candidates with at least two years of successful retail sales, banking experience or a leisure travel agency background in a goal‑oriented environment.

Qualifications

• Travel is not just a hobby or a wish, it’s your passion.
• Must be available to work most Saturdays and some evenings to support goal achievement.
• Will complete the Travel Consultant Trainee program, which requires some travel for training.
• Driven by sales and exceeding goals.
• Computer savvy with ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30 WPM.
• Strong and organized paperwork management skills.

Our Travel Consultants start with an hourly rate of $23.50. After completion of our training program, consultants who meet sales goals earn, on average, between $67,300 and $82,300 with the opportunity of uncapped incentives.

Remarkable Benefits

• Health coverage for medical, dental, vision.
• 401(k) savings plan with company match AND pension.
• Tuition assistance.
• PTO for community volunteer programs.
• Wellness program.
• Employee discounts (membership, insurance, travel, entertainment, services and more!).

Auto Club Enterprises is the largest federation of AAA clubs in the nation. With 14,000 employees in 21 states helping 17 million members, our strength lies in our workforce. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

Equal Opportunity Employer

AAA is an Equal Opportunity Employer. The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).