Director Operations Distribution & Logistics - New York
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At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Director Distribution and Logistics is responsible for influencing, leading and implementing the agreed strategy to drive an economically competitive distribution, logistics and supply chain function while ensuring the day‑to‑day operations, project and continuous improvement activities are timely and properly executed. The Director oversees forward/reverse logistics operations and partnerships, enforces group and regional service policies (cost, value, lead‑time, quality, customer interaction), drives continuous improvement and supports new processes and systems for scalability and flexibility. The Director is a driving force in key initiatives to enhance overall logistics performance and vision, while ensuring compliance with legal, company and ethical requirements.
Responsibilities
- Management of specific internal and 3PL sites of RNA Logistics operations through proper planning and application of procedures to meet key objectives related to productivity/efficiency, lead time, quality, budget and inventory accuracy.
- Lead, plan and direct continuous improvement culture and initiatives within distribution and logistics, collaborating with and positively influencing where needed.
- Plan and partner with Distribution leadership during planning to ensure Distribution and Logistics meets business needs, process improvements, enhancements, innovations and continuous upgrades.
- Provide direction, oversight, performance and improvement for areas of direct responsibility.
- Develop and implement a continuous improvement culture throughout the organization based on lean and six sigma to enhance the customer experience while maintaining financial efficiency.
- Maintain knowledge in the luxury industry and logistics through workshops, seminars, benchmarking and conferences to be forward‑thinking about market changes.
- Collaborate with key brand and partner members regionally and globally to enhance planning, accountability and efficiency in both upstream and downstream processes.
- Provide effective, regular, open two‑way communication on performance, opportunities, desires and concerns to build alignment for brands and customers. Seek additional opportunities to continuously improve value to the brands.
- Create a culture of open dialogue, sound judgment, trust, enthusiasm and empowerment for all levels of the organization.
- Collaborate and partner with HR on developing yearly intentions for direct reports aligned with RNA and group objectives, succession and retention plans, and talent sourcing, development and retention.
Qualifications
- Bachelor's degree in engineering, logistics or business related field preferred.
- Master's degree is a plus.
- Minimum five years management experience in operations with supervision of direct reports and diverse teams.
- Financial planning and managing for OPEX and CAPEX.
- Data driven individual with working knowledge of Total Quality Management (TQM), Lean and Six Sigma concepts.
- Working knowledge of import/export activities, 3PL, international trade, business improvement planning and execution.
- Experience working in a luxury goods environment a plus.
- Company policy and compliance management experience.
- Exceptional skills in Microsoft Office applications (Excel, Word, PowerPoint, Access).
- Utilization of SAP ERP system for logistics and transportation related aspects a plus.
- Utilization of SAP Business Warehouse for reporting on logistics and transportation related aspects a plus.
- Project management skills.
- Executive presence, strong managerial and leadership skills.
- Conceptual / analytical approach to problem solving.
- Detail oriented in the implementation of strategy and business evolution projects.
- Good interpersonal skills; ability to handle problematic issues and balance multiple projects and organizational shifts simultaneously.
- Outstanding organizational, EQ & communication skills required.
- Inspired and motivated to build and develop strong teams and talent pipelines.
- Ability to turn strategic plans into executional tactical plans.
- Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other
Industries: Retail Luxury Goods and Jewelry
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