Join to apply for the Senior Staff, Strategy & Operations role at BILL
Innovate with purpose. At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. We’re creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
BILL builds high performing teams and we seek to hire the best talent for every role. We’re committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences.
Let’s give businesses more time for what matters.
Responsibilities
- Lead development and execution of multi-year strategies for key areas of BILL’s business, ensuring alignment with BILL’s broader business objectives and long-term vision
- Identify and execute key strategic initiatives that align with BILL’s business objectives and drive measurable impact across the organization
- Support comprehensive planning processes, ensuring alignment with long-term priorities while adapting to changing market and company conditions
- Oversee business performance metrics, analyze critical data sources, and translate findings into actionable insights
- Conduct regular analysis on key industry and competitive trends
- Prepare executive-level content to communicate business performance and opportunities
- Advocate for data-driven decision-making across the organization, establishing robust frameworks for evaluating impact
- Serve as a visible leader and thought partner—creating structure for complex challenges and accelerating high-visibility initiatives
Qualifications
- 8+ years of experience spanning Strategy Consulting and in-house Strategy/Business Operations or Product Strategy; direct domain experience in Fintech and/or Payments is highly desirable
- Demonstrated success driving high-impact, cross-functional programs and influencing senior stakeholders through clear, data-backed recommendations
- Breadth of a seasoned generalist with hands-on collaboration across Strategy, Operations, Finance, Product, Marketing, and ideally Risk/Treasury/Compliance
- Strong payments fluency across key concepts and levers: rails (ACH, wires, card, instant/RTP), processors and networks, sponsor banks, KYC/AML and fraud controls, disputes/chargebacks, ledgering and reconciliation, settlement/funding mechanics, and unit economics
- Exceptional business acumen and analytical rigor—able to synthesize complex data and market signals into actionable strategies and operating plans
- Proven program leadership skills; track record of mobilizing teams, removing blockers, and consistently delivering outcomes against ambitious goals
- Expertise in operational excellence, change management, and strategic planning for multi-functional teams in a dynamic, high-growth environment
- Strong history of collaboration and influence across product and business teams; aptitude for structuring ambiguity, clarifying decisions, and driving alignment
- Outstanding communication and executive presence, including crisp written and verbal storytelling for Executive and Board audiences
- Ability to thrive in a lean, fast-paced environment with a positive, can‑do, team-oriented mindset
Salary Range
San Jose: $154,700—$230,900 USD
Draper, UT: $157,000—$196,300 USD
Zone 1 – San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County: $154,700—$230,900 USD
Zone 2 – CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts: $166,200—$207,800 USD
Zone 3 – Utah (includes Utah office), Houston TX, Florida, North Carolina: $157,000—$196,300 USD
Benefits
- Health, dental, and vision plans (100% covered) – choose HMO, PPO, or HDHP
- HSA & FSA accounts
- Life insurance, long & short-term disability coverage
- Employee Assistance Program (EAP)
- 11+ observed holidays and wellness days plus flexible time off
- Employee Stock Purchase Program with employee discounts
- Wellness & fitness initiatives
- Employee recognition and referral programs
- And much more
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Other
- Software Development
BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.
We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact
Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.
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