Personal Banker I

divh2Personal Banker I/h2pIts about interactions more than transactions./ppDo you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments?/ppAt Frost, its about more than a job. Its about having a flourishing career where you can thrive, both in and out of work. At Frost, were committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, youll become part of Frosts over 150-year legacy of providing unparalleled banking services./ppWho you are:/ppAs a Personal Banker I, you are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers, who span generations. Theyre empathetic problem-solvers who consistently deliver our kind of banking experiencethe kind that makes people want to stop by the bank and say hello./ppWhat youll do:/pulliResponsible for providing coverage in both personal banking and teller services while meeting consumer banking performance standards/liliEducate and advise customers on deposits, loans and provide support for any service or account maintenance issues/liliYou stand firm in integrity and want to do what is right for each customer. You are able to use good judgement in every situation, in the moment/liliProvide teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures/liliMaintain proper cash on hand and prepare daily settlement of teller cash and proof transactions/liliManage risk while actively practicing loss prevention/liliAttend both teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies/liliDevelop relationships with clients. Desire to be their point of contact

they know your name and you know theirs/liliProvide advice and guidance and help people along their financial journey/liliAlways take action using Integrity, Caring, and Excellence to achieve all-win outcomes/li/ulpWhat youll need:/pulliRequired Availability: MondayFriday, 7:45am6:15pm with Rotating Saturdays, 8:45am1:15pm/liliExceptional customer service skills/liliProficiency in Microsoft applications/liliExcellent written and verbal communication skills/li/ulpAdditional Preferred Skills:/pulliCash-handling experience/liliCollege hours/liliExperience in dealing with fraud, protecting customers money, and build trust so clients feel comfortable and safe/li/ulpFrost Benefits:/pulliMedical, dental, vision, long-term disability, and life insurance/lili401(k) matching/liliGenerous holiday and paid time off schedule/liliTuition reimbursement/liliExtensive health and wellness programs, including our Employee Assistance Program/liliReferral bonus program + more!/li/ulpSince 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, its about being part of something bigger. If this sounds like you, we encourage you to apply and see whats possible at Frost./p/div