Customer Service Sales Specialist
Massage Heights, Kansas City, Missouri, United States, 64101
Join The Team At Massage Heights
We are looking for people that love to have fun and deeply care about people. If you are not afraid to talk to people and share information with them on how we can help them achieve their wellness goals, you may be who we are looking for. Benefits
Company parties, employee discounts, flexible schedule, opportunity for advancement, training & development, tuition assistance, wellness resources. Schedule/Expected Work Hours
Part-time positions available, days, nights, and evening shifts available. Responsibilities
Achieve monthly sales targets through membership and gift card sales, provide exceptional service by listening, communicating, and responding to guest's needs, promote the therapeutic/wellness benefits of massage therapy and skin therapy, educate guests confidently and effectively about services and products, excellent phone etiquette with an upbeat tone and strong articulation, develop and maintain positive relationships with members of the team and guests. Qualifications
Exceptional guest service and communication abilities, previous experience in sales, retail, or guest services is required, proficient with basic computer software and quick to learn new systems, fast learner with a positive and energetic demeanor, strong critical thinking skills, especially in resolving customer conflicts, passionate about interacting with people and consistently delivering outstanding service, thrives in collaborative team settings. Company Overview
Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests' wellness goals through customized therapeutic and healing services. Company Values
Loyal, authentic, passionate, diligent.
We are looking for people that love to have fun and deeply care about people. If you are not afraid to talk to people and share information with them on how we can help them achieve their wellness goals, you may be who we are looking for. Benefits
Company parties, employee discounts, flexible schedule, opportunity for advancement, training & development, tuition assistance, wellness resources. Schedule/Expected Work Hours
Part-time positions available, days, nights, and evening shifts available. Responsibilities
Achieve monthly sales targets through membership and gift card sales, provide exceptional service by listening, communicating, and responding to guest's needs, promote the therapeutic/wellness benefits of massage therapy and skin therapy, educate guests confidently and effectively about services and products, excellent phone etiquette with an upbeat tone and strong articulation, develop and maintain positive relationships with members of the team and guests. Qualifications
Exceptional guest service and communication abilities, previous experience in sales, retail, or guest services is required, proficient with basic computer software and quick to learn new systems, fast learner with a positive and energetic demeanor, strong critical thinking skills, especially in resolving customer conflicts, passionate about interacting with people and consistently delivering outstanding service, thrives in collaborative team settings. Company Overview
Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests' wellness goals through customized therapeutic and healing services. Company Values
Loyal, authentic, passionate, diligent.