Job Description
About Us
MTN is looking for a creative and strategic Social Media Manager to join our marketing team. MTN is a world-class network operator that connects global operations with the speed, security, and trust required for success. Our multi-network architecture delivers resilient, fully managed connectivity for critical systems and remote teams across the maritime, energy, government, and enterprise sectors.
Role Overview
As a Social Media Manager, youll be the key driver of MTNs day-to-day digital presence and strategic vision, reporting directly to the Director of Media and Corporate Communications. You will support the implementation of our social media strategy, create high-impact content, manage our online community, and analyze performance to inform long-term growth. This is an opportunity for a data-driven storyteller eager to build a career in a dynamic and highly technical industry.
What You'll Do
Strategic Planning & Optimization
- Design and Manage Strategy: Assist in shaping and implementing a B2B social media strategy to align with MTNs broader business and marketing objectives.
- Audience & Trend Research: Conduct research on industry trends, audience preferences, and competitor activity to identify opportunities for growth and content innovation.
- Creative Collaboration: Work very closely with team designers, briefing them to develop high-quality visual assets that ensure on-brand creative output.
- Performance Leadership: Set specific, measurable objectives (KPIs) for campaigns and provide regular, data-driven reports on performance to key stakeholders, suggesting strategic adjustments to optimize results.
- Monthly Reporting: Lead the charge on monthly reporting, providing regular, data-driven reports on performance and suggesting strategic adjustments to optimize results
Content Direction & Execution
- Content Calendar Ownership: Lead the development and management of the monthly content calendar, ensuring consistency in brand voice and messaging across all channels.
- Content Creation: Generate, edit, schedule, and publish engaging, platform-optimized content (text, images, video) across platforms, including LinkedIn, Meta (Instagram and Facebook), YouTube, Pinterest and X.
- Creative Collaboration: Work closely with the creative team to brief and review visual assets, ensuring high-quality, on-brand creative output.
Community Management & Engagement
- Community Cultivation: Actively monitor social channels, respond to comments and messages in real-time, and foster positive relationships with our B2B audience and followers.
- Reputation Management: Collaborate with PR, customer service, sales and other marketing team members to manage online reputation and ensure timely resolution of public inquiries.
What We're Looking For
- A bachelors degree in Marketing, Communications, or a related field.
- 3-5 years of experience in social media and/or digital media areas.
- A strong, data-driven understanding of major social media platforms, their algorithms, and best practices, particularly for B2B channels like LinkedIn.
- Exceptional copywriting skills and a keen eye for visual storytelling and detail.
- Demonstrated ability to develop content strategy and build content calendars.
- Familiarity with social media management and analytics tools (e.g., Google Analytics).
- Past experience in content creation, including photo and video editing skills (a plus).
- Experience in the connectivity and/or telecommunications industry (a plus)
Why Join Us?
- Opportunity to support and execute a strategy from day one in a supportive team environment.
- Gain hands-on, high-level experience in the rapidly expanding satellite and LEO broadband industry.
- Competitive salary and benefits package.
- Company perks and great work environment.
MTN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.