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Role Summary Support RM Central for Private Advisor Services by translating business needs into technical deliverables coordinating releases and ensuring operational stability.
Required Skills Experience
5+ years in technology business analysis roles.
Extensive experience in
Salesforce and RM Central workflows .
Strong analytical mindset with excellent communication and coordination.
Insurance financial services experience preferred familiarity with compliance.
Key Responsibilities
Elicit and document requirements process flows and user stories for
RM Central .
Partner with Salesforce developers and QA to drive solution delivery and testing readiness.
Monitor production triage incidents and coordinate root cause analysis and fixes.
Maintain knowledge artifacts SOPs and configuration documentation.
Support release planning change management and stakeholder communications.
#J-18808-Ljbffr
Role Summary Support RM Central for Private Advisor Services by translating business needs into technical deliverables coordinating releases and ensuring operational stability.
Required Skills Experience
5+ years in technology business analysis roles.
Extensive experience in
Salesforce and RM Central workflows .
Strong analytical mindset with excellent communication and coordination.
Insurance financial services experience preferred familiarity with compliance.
Key Responsibilities
Elicit and document requirements process flows and user stories for
RM Central .
Partner with Salesforce developers and QA to drive solution delivery and testing readiness.
Monitor production triage incidents and coordinate root cause analysis and fixes.
Maintain knowledge artifacts SOPs and configuration documentation.
Support release planning change management and stakeholder communications.
#J-18808-Ljbffr