Affinity Automotive Services Inc
Customer Service Representative CSR
Affinity Automotive Services Inc, Bismarck, North Dakota, us, 58502
Overview
Are you an organized, customer-focused individual with a passion for delivering excellent service? We are seeking a friendly and detail-oriented Automotive Service Receptionist/Advisor Assistant to join our team at Affinity Automotive Services. This is a key position where you will be the first point of contact for our customers, ensuring they receive a warm welcome and efficient service.
Benefits
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Key Responsibilities
Greet and assist customers in a professional and friendly manner
Answer incoming phone calls, schedule appointments, and manage text messages and online service appointments
Maintain accurate customer records and service history
Communicate with customers regarding repair status and estimated completion times
Process payments, invoices, and related administrative tasks
Support the service team with vehicle and parts check-in, clerical duties and data entry
Qualifications
Previous experience in a receptionist, customer service, or administrative role (automotive experience preferred but not required; must have some automotive interest and passion)
Excellent communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Proficiency in Google/Android Tablets and ability to learn industry-specific software
Strong attention to detail and commitment to providing a positive customer experience
What We Offer
Competitive pay based on experience
Opportunities for growth and advancement
A supportive and collaborative work environment
Paid training and professional development
How to Apply If you’re ready to be part of a dynamic team and provide exceptional customer service, we want to hear from you. Please send us your resume.
Compensation: $32,000.00 - $45,000.00 per year
Perks Of Being Part Of Our Team
Blue Cross Blue Shield Health Insurance with $1,500 deductible, dental, vision, life insurance, and retirement
5 day work week so you are home every weekend
Paid training – ASE Certifications and monthly training
Paid holidays (6/year) – New Year’s, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas
Up-to-date technology and equipment – we follow trends and provide training accordingly
Working with professionals who want to better themselves and grow with the company
Customized incentives, performance pay packages
Growth personally and professionally – goals annually reviewed and celebrated
Tool insurance
A team that appreciates what you do and who you are
Opportunities to earn competitive compensation across makes and models (2000 and newer)
Every day is a new challenge. If you are tired of doing the same thing over and over, this may be time for a change.
#J-18808-Ljbffr
Benefits
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Key Responsibilities
Greet and assist customers in a professional and friendly manner
Answer incoming phone calls, schedule appointments, and manage text messages and online service appointments
Maintain accurate customer records and service history
Communicate with customers regarding repair status and estimated completion times
Process payments, invoices, and related administrative tasks
Support the service team with vehicle and parts check-in, clerical duties and data entry
Qualifications
Previous experience in a receptionist, customer service, or administrative role (automotive experience preferred but not required; must have some automotive interest and passion)
Excellent communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Proficiency in Google/Android Tablets and ability to learn industry-specific software
Strong attention to detail and commitment to providing a positive customer experience
What We Offer
Competitive pay based on experience
Opportunities for growth and advancement
A supportive and collaborative work environment
Paid training and professional development
How to Apply If you’re ready to be part of a dynamic team and provide exceptional customer service, we want to hear from you. Please send us your resume.
Compensation: $32,000.00 - $45,000.00 per year
Perks Of Being Part Of Our Team
Blue Cross Blue Shield Health Insurance with $1,500 deductible, dental, vision, life insurance, and retirement
5 day work week so you are home every weekend
Paid training – ASE Certifications and monthly training
Paid holidays (6/year) – New Year’s, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas
Up-to-date technology and equipment – we follow trends and provide training accordingly
Working with professionals who want to better themselves and grow with the company
Customized incentives, performance pay packages
Growth personally and professionally – goals annually reviewed and celebrated
Tool insurance
A team that appreciates what you do and who you are
Opportunities to earn competitive compensation across makes and models (2000 and newer)
Every day is a new challenge. If you are tired of doing the same thing over and over, this may be time for a change.
#J-18808-Ljbffr