Communication Federal Credit Union
Member Service Representative (Teller)
Communication Federal Credit Union, Broken Arrow, Oklahoma, us, 74013
Our Benefits
$1,000 New Hire Welcome Bonus after 90 days
Competitive Pay with advancement opportunities
Yearly Performance Incentive
11 Paid Holidays
Paid Time Off (Starting at 16 days per year with Years of Service Increases
200% 401(k) Match up to 5%
Medical Plans with a $5.00 Employee Only Per Pay Period Plan
Dental, Vision, Short-Term Disability Insurance
Hospital and Accident Indemnity Plans
Employer paid Basic Life and AD&D Insurance
Employer paid Long-Term Disability Insurance
Flexible Spending Accounts- Medical and Dependent Care
Tuition/ Educational Assistance
Employee Perks and Discounts
Communication Federal Credit Union
has proudly served its' members for over 85 years and was ranked the #1 Credit Union in Oklahoma by Forbes for 2020-2021. We are committed to our local communities, providing financial education, and supporting local organizations.
We are passionate about the credit union philosophy of "People Helping People" and empower our team members to deliver on that promise. Working at CFCU means working alongside a diverse group of financial professionals to create exceptional member experiences. Our culture encourages trust, collaboration, and communication enabling each of our employees to have a meaningful impact on our organization and in the communities we serve.
As a
Member Service Representative , you will deliver exceptional member experiences by providing prompt, efficient and courteous member service and process accurate teller transactions. You will cross-sell credit union products and services in alignment with members' financial needs and the strategic goals of the Credit Union. Serves as front-line contact for most member dealings at the Credit Union.
What You Will Do
Accurately process teller transactions, including deposits, withdrawals, and loan payments.
Front line contact to build relationships with Communication Federal Credit Union members.
Achieve individual and branch goals for member experience, transaction accuracy, and product cross-sells.
Work Schedule:
Shifts begin 7:30am, latest ends 6pm; Monday-Friday & rotating Saturdays
Our Ideal Candidate
Collaborative teammate with excellent interpersonal and communication skills.
Great listener with strong desire to help people.
Ability to accurately process transactions and requests.
Thrive handling multiple tasks in fast paced, service-oriented environment.
Embrace new opportunities with strong initiative to accomplish tasks.
Education and Qualifications
High school diploma or G.E.D. required
Minimum 1 year of experience in financial institution or retail customer sales/service environment required.
Prior cash-handling experience preferred.
Communication Federal Credit Union is an equal opportunity employer. We value and strive to provide a diverse workplace free of discrimination. We do not engage in unlawful employment based on gender, gender identity, race, sex, sexual orientation, age, disability, religion, or national origin. We make every effort to provide an environment where every employee feels respected and valued.
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$1,000 New Hire Welcome Bonus after 90 days
Competitive Pay with advancement opportunities
Yearly Performance Incentive
11 Paid Holidays
Paid Time Off (Starting at 16 days per year with Years of Service Increases
200% 401(k) Match up to 5%
Medical Plans with a $5.00 Employee Only Per Pay Period Plan
Dental, Vision, Short-Term Disability Insurance
Hospital and Accident Indemnity Plans
Employer paid Basic Life and AD&D Insurance
Employer paid Long-Term Disability Insurance
Flexible Spending Accounts- Medical and Dependent Care
Tuition/ Educational Assistance
Employee Perks and Discounts
Communication Federal Credit Union
has proudly served its' members for over 85 years and was ranked the #1 Credit Union in Oklahoma by Forbes for 2020-2021. We are committed to our local communities, providing financial education, and supporting local organizations.
We are passionate about the credit union philosophy of "People Helping People" and empower our team members to deliver on that promise. Working at CFCU means working alongside a diverse group of financial professionals to create exceptional member experiences. Our culture encourages trust, collaboration, and communication enabling each of our employees to have a meaningful impact on our organization and in the communities we serve.
As a
Member Service Representative , you will deliver exceptional member experiences by providing prompt, efficient and courteous member service and process accurate teller transactions. You will cross-sell credit union products and services in alignment with members' financial needs and the strategic goals of the Credit Union. Serves as front-line contact for most member dealings at the Credit Union.
What You Will Do
Accurately process teller transactions, including deposits, withdrawals, and loan payments.
Front line contact to build relationships with Communication Federal Credit Union members.
Achieve individual and branch goals for member experience, transaction accuracy, and product cross-sells.
Work Schedule:
Shifts begin 7:30am, latest ends 6pm; Monday-Friday & rotating Saturdays
Our Ideal Candidate
Collaborative teammate with excellent interpersonal and communication skills.
Great listener with strong desire to help people.
Ability to accurately process transactions and requests.
Thrive handling multiple tasks in fast paced, service-oriented environment.
Embrace new opportunities with strong initiative to accomplish tasks.
Education and Qualifications
High school diploma or G.E.D. required
Minimum 1 year of experience in financial institution or retail customer sales/service environment required.
Prior cash-handling experience preferred.
Communication Federal Credit Union is an equal opportunity employer. We value and strive to provide a diverse workplace free of discrimination. We do not engage in unlawful employment based on gender, gender identity, race, sex, sexual orientation, age, disability, religion, or national origin. We make every effort to provide an environment where every employee feels respected and valued.
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