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CAI

Senior Service Desk Analyst - Remote & Mentoring

CAI, Lansing, Michigan, United States, 48900

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A global technology services firm is seeking a Senior Service Desk Analyst to provide Level 1 technical support and mentor junior staff. This full-time remote role involves managing user support tasks and leading various projects. Candidates should have extensive customer service experience, strong technical skills, and the ability to work independently. The position offers a salary range of $46,000 - $48,000 per year, with benefits including medical, dental, and paid time off. #J-18808-Ljbffr