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Health Services Management

Director of Marketing & Sales - Memory Care/ Assisted Living Community

Health Services Management, Nashville, Tennessee, United States, 37247

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Director of Marketing & Sales

The Lodge at Natchez Trace – Assisted Living & Memory Care

Full-Time | Nashville, TN

The Lodge at Natchez Trace is a warm, home-style Assisted Living and Memory Care community known for compassionate service, meaningful connections, and exceptional resident experiences. We are seeking a dynamic, relationship-driven Director of Marketing & Sales to lead our outreach efforts, build referral partnerships, and guide prospective residents and families through the decision-making process with warmth and professionalism.

What You’ll Do

Develop and execute a strategic marketing and sales plan to drive occupancy and increase market visibility for The Lodge.

Spend time in the Nashville area, engaging with hospitals, physician groups, rehab centers, senior advisors, churches, and community organizations.

Build, strengthen, and maintain referral relationships with case managers, social workers, healthcare professionals, and community partners.

Conduct engaging and informative tours, discovery conversations, and follow up with prospective residents and their families.

Serve as the community’s primary sales representative, ensuring each family has a warm, personalized, and seamless experience from first inquiry to move-in.

Represent The Lodge at community events, networking functions, educational programs, and outreach opportunities.

Track leads, manage CRM activity, monitor occupancy trends, and report on marketing and sales performance.

Partner with the Executive Director and leadership team to ensure alignment between marketing efforts, customer experience, and community operations.

Stay knowledgeable about senior living competition, local market dynamics, and trends influencing consumer decision-making.

Promote The Lodge’s culture of genuine hospitality, exceptional care, and resident-centered service.

What We’re Looking For

Proven experience in senior living sales, marketing, admissions, or healthcare outreach (Assisted Living/Memory Care experience required).

A polished, outgoing, and relationship-oriented communicator who excels in networking and community engagement.

Confidence in conducting tours, asking discovery questions, and guiding families through emotional and financial decisions.

Ability to work independently, prioritize leads, and manage sales pipelines effectively.

Strong presentation skills and the ability to represent The Lodge with professionalism and grace.

Comfortable working primarily in the field, building relationships across the Nashville market.

Reliable transportation and a valid driver's license are required.

Warm, compassionate demeanor with the ability to build trust quickly with families and referral partners.

Why Join The Lodge at Natchez Trace

Daily Pay – access your earnings when you need them

Competitive compensation + full-time benefits

Medical, Dental, Vision & Disability Insurance

401(k) with employer match

Paid Time Off & Paid Holidays

Tuition Assistance for continued professional development

Company-Paid Life Insurance

Supportive, collaborative leadership team

Opportunity to represent a beautiful, highly respected Assisted Living & Memory Care community

Job Duty Disclaimer – This job description outlines key responsibilities and expectations, but is not all-inclusive. Duties may be modified or assigned as needed to meet community needs.

Equal Opportunity Employer – The Lodge at Natchez Trace is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all team members.

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