A dynamic e-commerce service provider is seeking a detail-oriented Customer Service Representative to manage communications on platforms like eBay and Amazon. Ideal candidates will have 2-3 years of experience in customer service and a strong understanding of online marketplaces. Responsibilities include monitoring buyer communications, resolving inquiries, and conducting trend analysis to enhance service quality. Strong communication skills, attention to detail, and proficiency with CRM tools are essential for success in this fast-paced environment.
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