Position Overview
MCI is a fast‑growing tech‑enabled business services company with a global footprint in customer experience, business process outsourcing, and cloud technology solutions. We deliver high‑impact CX and DX services across industries such as healthcare, retail, government, and financial services. We operate a combination of on‑site and remote contact centers that use advanced technologies to drive customer journeys, scalability, and cost effectiveness. Responsibilities
Manage brand identity across print, internet, social media, and advertising media. Write copy for all email blasts, follow‑up emails, and sales funnel steps, using sales and psychology knowledge to improve conversion, click, and open rates. Analyze email and funnel statistics and actively improve conversion rates at all funnel points that revolve around copy. Split test copy in all emails and funnels. Assist and engage in high level discussions and decisions with senior leaders. Apply knowledge of Adobe Suites, HubSpot, and Salesforce CRM to marketing initiatives. Develop and manage marketing campaigns, collaborating with other directors and leaders to capitalize on opportunities. Assist in implementation and maintain budgets, schedules, and marketing plans, tactics, and resources. Qualifications
Bachelor’s Degree or equivalent combination of education and experience. 4 years experience as a Marketing Copywriter. Project management and team management experience. Copywriting skills. Planning, budgeting, and reporting experience. Content creation. Superior research and analytical skills. SEO strategy. Excellent verbal/written and interpersonal skills. Digital marketing expertise. Proven ability to execute marketing programs such as targeted direct mail and email, field events, and social media. Compensation & Benefits
MCI offers a competitive base salary and a benefits package that includes health, dental, vision, and paid time off, as well as opportunities for bonuses and career growth. Physical Requirements
The job operates in a professional office environment. The employee will be largely sedentary, using a computer and phone headset, and may occasionally move about the office to accomplish tasks, reach in any direction, and lift up to forty (40) pounds. Equal Opportunity Employer & EEO Statement
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our customers, and our community. All aspects of employment are based solely on merit and qualifications. We maintain a work environment free from discrimination and provide reasonable accommodations to qualified applicants with disabilities. MCI will consider for employment qualified applicants with criminal histories in accordance with local and federal requirements. MCI will not tolerate discrimination or harassment based on any protected characteristic.
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MCI is a fast‑growing tech‑enabled business services company with a global footprint in customer experience, business process outsourcing, and cloud technology solutions. We deliver high‑impact CX and DX services across industries such as healthcare, retail, government, and financial services. We operate a combination of on‑site and remote contact centers that use advanced technologies to drive customer journeys, scalability, and cost effectiveness. Responsibilities
Manage brand identity across print, internet, social media, and advertising media. Write copy for all email blasts, follow‑up emails, and sales funnel steps, using sales and psychology knowledge to improve conversion, click, and open rates. Analyze email and funnel statistics and actively improve conversion rates at all funnel points that revolve around copy. Split test copy in all emails and funnels. Assist and engage in high level discussions and decisions with senior leaders. Apply knowledge of Adobe Suites, HubSpot, and Salesforce CRM to marketing initiatives. Develop and manage marketing campaigns, collaborating with other directors and leaders to capitalize on opportunities. Assist in implementation and maintain budgets, schedules, and marketing plans, tactics, and resources. Qualifications
Bachelor’s Degree or equivalent combination of education and experience. 4 years experience as a Marketing Copywriter. Project management and team management experience. Copywriting skills. Planning, budgeting, and reporting experience. Content creation. Superior research and analytical skills. SEO strategy. Excellent verbal/written and interpersonal skills. Digital marketing expertise. Proven ability to execute marketing programs such as targeted direct mail and email, field events, and social media. Compensation & Benefits
MCI offers a competitive base salary and a benefits package that includes health, dental, vision, and paid time off, as well as opportunities for bonuses and career growth. Physical Requirements
The job operates in a professional office environment. The employee will be largely sedentary, using a computer and phone headset, and may occasionally move about the office to accomplish tasks, reach in any direction, and lift up to forty (40) pounds. Equal Opportunity Employer & EEO Statement
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our customers, and our community. All aspects of employment are based solely on merit and qualifications. We maintain a work environment free from discrimination and provide reasonable accommodations to qualified applicants with disabilities. MCI will consider for employment qualified applicants with criminal histories in accordance with local and federal requirements. MCI will not tolerate discrimination or harassment based on any protected characteristic.
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