Sales Team Lead (Liquor Store Clerk 2) - West Cheltenham Avenue, Cheltenham
Commonwealth of Pennsylvania, Phila, Pennsylvania, United States
Position Overview
Join our team for a rewarding and fun career at the Pennsylvania Liquor Control Board (PLCB)! Are you passionate about providing excellent customer service in a dynamic, high-energy environment? Do you enjoy working with people and helping them find the perfect product? The PLCB is offering a fantastic opportunity to work in a customer-focused retail role, with all the perks of full-time state employment!
Key Responsibilities
Lead a shift effectively, ensuring smooth store operations and providing guidance to lower-level clerks.
Provide top-notch customer service, helping shoppers find what they need.
Manage sales transactions using a computerized cash register.
Unload shipments, stock shelves, and assemble product displays.
Maintain store cleanliness and ensure a positive shopping environment.
Provide on-the-job training to less experienced staff, ensuring they understand store procedures and policies.
Complete shift reports, including accounting and inventory management, and address cash management issues.
Resolve customer service and product-related concerns promptly.
Work independently while leading and guiding other clerks.
Safely lift products—occasionally overhead or from a squatting position—from the floor, weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection.
Stand for extended periods of time.
Keep the store clean and organized.
Utilize scanners, box cutters, dollies, carts, hand trucks, and pallet jacks.
Follow all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it.
Work in a friendly, team-oriented environment where every day brings new challenges and rewards.
Qualifications and Requirements
Minimum six months experience as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth or equivalent Federal Government job titles); or six months of retail sales work.
Must meet Pennsylvania residency requirement.
Must be able to perform essential job functions (including lifting, standing, and interacting with customers).
Must pass a background investigation. Applicants with a felony conviction within the last ten years are not permitted to work for the PLCB.
Work Schedule and Compensation Free – Secure – Onsite Parking; Full-time employment; Work hours will vary, totaling 75 biweekly; No telework; Salary fixed at the minimum state salary and not negotiable.
How to Apply Resumes, cover letters, and similar documents will not be reviewed; information that supports eligibility must be provided on the application. Application deadline is the posting closing date; late applications and required materials will not be accepted.
Equal Employment Opportunity Statement The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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Key Responsibilities
Lead a shift effectively, ensuring smooth store operations and providing guidance to lower-level clerks.
Provide top-notch customer service, helping shoppers find what they need.
Manage sales transactions using a computerized cash register.
Unload shipments, stock shelves, and assemble product displays.
Maintain store cleanliness and ensure a positive shopping environment.
Provide on-the-job training to less experienced staff, ensuring they understand store procedures and policies.
Complete shift reports, including accounting and inventory management, and address cash management issues.
Resolve customer service and product-related concerns promptly.
Work independently while leading and guiding other clerks.
Safely lift products—occasionally overhead or from a squatting position—from the floor, weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection.
Stand for extended periods of time.
Keep the store clean and organized.
Utilize scanners, box cutters, dollies, carts, hand trucks, and pallet jacks.
Follow all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it.
Work in a friendly, team-oriented environment where every day brings new challenges and rewards.
Qualifications and Requirements
Minimum six months experience as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth or equivalent Federal Government job titles); or six months of retail sales work.
Must meet Pennsylvania residency requirement.
Must be able to perform essential job functions (including lifting, standing, and interacting with customers).
Must pass a background investigation. Applicants with a felony conviction within the last ten years are not permitted to work for the PLCB.
Work Schedule and Compensation Free – Secure – Onsite Parking; Full-time employment; Work hours will vary, totaling 75 biweekly; No telework; Salary fixed at the minimum state salary and not negotiable.
How to Apply Resumes, cover letters, and similar documents will not be reviewed; information that supports eligibility must be provided on the application. Application deadline is the posting closing date; late applications and required materials will not be accepted.
Equal Employment Opportunity Statement The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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