Commercial HVAC Service Agreement Sales Specialist- Chicago
Carrier, Chicago, Illinois, United States
Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting‑edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life‑saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
Commercial HVAC Service Agreement Sales Specialist As the Commercial HVAC Service Agreement Sales Specialist, you will be responsible for the growth of the recurring revenue account base. This account base is also known as service agreement customers. This role is a great fit for you to excel at building relationships, have outstanding customer service and love working with cross‑functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.
Responsibilities
Prospect, research, and qualify potential customers utilizing Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites.
Make effective sales presentations, conduct customer needs assessment, answer questions and secure new customer maintenance agreements.
Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision‑making process, timeline, and next steps. Develop proposals to address customer’s needs to close sales.
Perform site surveys and facility walkthroughs to identify equipment and site conditions in order to evaluate customer needs and create proposal for maintenance agreements.
Utilize applicable sales tools such as Salesforce to track and effectively develop and active backlog of sales opportunities. Collaborate with operations to deliver quality results on Maintenance Agreements and resolve customer issues.
Required Qualifications
High School Diploma / GED.
2+ years sales or business development experience in technical industry/service or Bachelor’s degree and 1+ years of HVAC systems experience.
Must be able lift/carry 20 lbs, climb ladders/stairs, be comfortable working on roofs/platforms.
Must hold a valid driver’s license as daily area travel is required.
Preferred Qualifications
Bachelor’s degree.
Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs.
HVAC industry knowledge.
Strong communication skills (written and oral).
Strong team building and relationship building ability and desire.
Benefits
Health Care benefits: Medical, Dental, Vision; wellness incentives.
Retirement benefits.
Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation.
Disability: Short‑term and long‑term disability.
Life Insurance and Accidental Death and Dismemberment.
Tax‑Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account.
Tuition Assistance.
Pay Range $98,750.00–$138,250.00
EEO Statement Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 01/15/2026.
Click on this link to read the Job Applicant's Privacy Notice.
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Commercial HVAC Service Agreement Sales Specialist As the Commercial HVAC Service Agreement Sales Specialist, you will be responsible for the growth of the recurring revenue account base. This account base is also known as service agreement customers. This role is a great fit for you to excel at building relationships, have outstanding customer service and love working with cross‑functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.
Responsibilities
Prospect, research, and qualify potential customers utilizing Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites.
Make effective sales presentations, conduct customer needs assessment, answer questions and secure new customer maintenance agreements.
Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision‑making process, timeline, and next steps. Develop proposals to address customer’s needs to close sales.
Perform site surveys and facility walkthroughs to identify equipment and site conditions in order to evaluate customer needs and create proposal for maintenance agreements.
Utilize applicable sales tools such as Salesforce to track and effectively develop and active backlog of sales opportunities. Collaborate with operations to deliver quality results on Maintenance Agreements and resolve customer issues.
Required Qualifications
High School Diploma / GED.
2+ years sales or business development experience in technical industry/service or Bachelor’s degree and 1+ years of HVAC systems experience.
Must be able lift/carry 20 lbs, climb ladders/stairs, be comfortable working on roofs/platforms.
Must hold a valid driver’s license as daily area travel is required.
Preferred Qualifications
Bachelor’s degree.
Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs.
HVAC industry knowledge.
Strong communication skills (written and oral).
Strong team building and relationship building ability and desire.
Benefits
Health Care benefits: Medical, Dental, Vision; wellness incentives.
Retirement benefits.
Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation.
Disability: Short‑term and long‑term disability.
Life Insurance and Accidental Death and Dismemberment.
Tax‑Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account.
Tuition Assistance.
Pay Range $98,750.00–$138,250.00
EEO Statement Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 01/15/2026.
Click on this link to read the Job Applicant's Privacy Notice.
#J-18808-Ljbffr