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Creator

Account Supervisor

Creator, San Francisco, California, United States, 94199

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The Account Supervisor plays a pivotal role in orchestrating and managing projects across our various brand partners to ensure the continued success and health of those accounts. This multifaceted position involves overseeing talent partnerships, coordinating campaigns, ensuring brand alignment, and optimizing campaign performance. Additionally, you will help guide and manage junior team members in the success of client services and campaign management.

Campaign Management

Execute and manage multiple influencer campaigns, maintaining deadlines, content quality, and communication with talent and internal/external teams.

Set and manage project timelines, coordinating across teams and stakeholders.

Source and recommend talent, building lists tailored to campaign objectives and niche requirements.

Create outreach templates and conduct outreach to secure partnerships for monthly campaigns.

Manage cost sheets, shipping sheets, and product orders, ensuring real‑time accuracy and timely execution.

Monitor campaign performance, compile data, and derive actionable insights for campaign optimization and reporting.

Communication and Coordination

Liaise between brands, agencies, and influencers, handling negotiation, contracting, briefing, and content review.

Maintain constant communication with clients, providing updates, addressing queries, and ensuring campaign expectations are met.

Provide comprehensive and timely updates to internal and external teams, handling status calls, and preparing reports.

Act as a primary contact for client leadership, addressing inquiries, facilitating content creation, and ensuring satisfaction for both parties.

Content Oversight and Strategy

Review and provide feedback on content submissions, ensuring alignment with brand guidelines and objectives.

Develop trend‑driven briefs, aligning product focus with current market trends for influencer content.

Proactively suggest new approaches, brainstorm innovative ideas, and stay updated on industry trends.

Analyze post‑campaign reports, gather metrics, and craft detailed reports for campaign performance assessment and future planning.

New Business

Help complete RFPs and aid in the development of strategies and execution of new business opportunities.

Team Management

Manage and mentor 2–3 junior members of the team on success in client services and campaign management.

Qualifications

Proficiency in managing timelines, tracking budgets, and multitasking across simultaneous campaigns.

Excellent communication skills for effective client interactions, team collaboration, and talent management.

Analytical and strategic mindset to derive actionable insights from campaign performance data.

Adaptability, attention to detail, and a proactive approach to problem‑solving.

Familiarity with industry tools/platforms is beneficial.

Previous management experience a plus.

Benefits upon hire

Medical (Kaiser), Dental and Vision (Beam) insurance. We cover 100% premium so there is no out‑of‑pocket cost for you. For a spouse and/or dependents, we pay for 50% coverage.

50k Life Insurance. We covered 100% of the employee’s cost.

Voluntary Life Insurance (additional)

FSA

Open Time Off Policy

401K (beginning 3 months after start date)

Location NOTE: We are a fully remote company, however, potential candidates must be located within one of the following states:

California

Texas

New York

New Jersey

Nevada

Arizona

Salary $90K - $100K base plus bonus, dependent on experience and geolocation.

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