Client Account Representative
Unilux Brand is seeking a highly motivated and dynamic Client Account Representative to join our growing team. In this role, you will be the primary point of contact for clients, ensuring their needs are met and their expectations exceeded. You will be responsible for managing a portfolio of client accounts, building and maintaining strong relationships, and providing exceptional customer service.
Location: Dallas, TX Company: Unilux Brand
Compensation: $21.00 - $31.00 / hour
Key Responsibilities
Serve as the primary point of contact for assigned client accounts.
Develop and maintain strong relationships with clients to ensure satisfaction and retention.
Understand clients' needs and provide tailored solutions to meet their requirements.
Coordinate with internal teams to fulfill client requests and resolve issues promptly.
Monitor account performance and proactively identify opportunities for upselling or cross-selling.
Prepare and present account performance reports to clients and stakeholders.
Skills, Knowledge and Expertise
Bachelor's degree in Business, Marketing, or a related field.
Proven experience in a client-facing role, preferably in account management or customer service.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and a proactive approach to client needs.
Ability to manage multiple accounts and competing priorities.
Proficient in Microsoft Office Suite and CRM software.
Benefits
Comprehensive health, dental, and vision coverage
Paid time off, including vacation and sick leave
Retirement savings plan with employer contributions
Employee wellness programs and mental health support
Professional training and development opportunities
About Unilux Brand
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Stage 1: Applied
Stage 2: Review
Stage 3: Interview
Stage 4: Hired
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