Sales Operations Supervisor
Westlake Services, LLC, Agoura Hills, California, United States, 91375
Westlake Services, LLC | Agoura Hills
Agoura Hills, CA 91301, USA
Description Westlake Financial is hiring a Sales Operations Supervisor to lead a results-driven team focused on sales performance, lead conversion, and customer retention in the automotive finance space. This leadership role will manage daily sales operations, implement new strategies, and drive revenue growth through smarter processes and stronger execution.
What You’ll Do
Lead and manage a team responsible for daily sales activity, including inbound/outbound lead follow-up
Develop and implement strategic plans to drive lead conversion and improve customer acquisition
Track performance metrics and KPIs; identify opportunities to improve sales processes
Collaborate cross-functionally with marketing, product, and leadership to align on growth goals
Provide coaching, performance feedback, and hands‑on support to your team
Prepare reports, presentations, and insights for senior management
Support rollout of new projects, tools, and workflows to improve team efficiency
✅ What You Bring
2–4 years of experience in
sales operations ,
inside sales leadership , or
customer retention management
Strong understanding of CRM tools (Salesforce, HubSpot, or similar)
Excellent communication and presentation skills
Results‑driven mindset with a passion for data, metrics, and process optimization
Proficient in Microsoft Office (Excel, Word, PowerPoint)
Automotive finance
or
dealership
experience preferred but not required
Base pay: $75,000/year
Monthly bonus potential
Total compensation up to $95,000/year
The exact starting compensation will be determined at the time of hire and depends on several factors including geographic location, experience, skill set, education, and applicable credentials.
Medical, Dental, and Vision insurance
Life Insurance & Long‑term Disability
Flexible Spending Account (FSA)
401K with company matching
Employee Stock Ownership Program (ESOP) in a $18.2 Billion Company, plus company matching
Wellness programs
Career path and internal mobility opportunities
Paid vacation, sick days, and holidays
Employee discounts on entertainment, car rentals, tech, and more
Employee Loan Assistance & UKG Wallet
Annual flu shots
If you’re a goal‑oriented leader with a passion for driving growth and building high‑performance teams, apply now and grow your career with one of the leading names in auto finance.
ACKNOWLEDGMENTS We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
We are an equal‑opportunity employer and do not unlawfully discriminate in employment. question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Description Westlake Financial is hiring a Sales Operations Supervisor to lead a results-driven team focused on sales performance, lead conversion, and customer retention in the automotive finance space. This leadership role will manage daily sales operations, implement new strategies, and drive revenue growth through smarter processes and stronger execution.
What You’ll Do
Lead and manage a team responsible for daily sales activity, including inbound/outbound lead follow-up
Develop and implement strategic plans to drive lead conversion and improve customer acquisition
Track performance metrics and KPIs; identify opportunities to improve sales processes
Collaborate cross-functionally with marketing, product, and leadership to align on growth goals
Provide coaching, performance feedback, and hands‑on support to your team
Prepare reports, presentations, and insights for senior management
Support rollout of new projects, tools, and workflows to improve team efficiency
✅ What You Bring
2–4 years of experience in
sales operations ,
inside sales leadership , or
customer retention management
Strong understanding of CRM tools (Salesforce, HubSpot, or similar)
Excellent communication and presentation skills
Results‑driven mindset with a passion for data, metrics, and process optimization
Proficient in Microsoft Office (Excel, Word, PowerPoint)
Automotive finance
or
dealership
experience preferred but not required
Base pay: $75,000/year
Monthly bonus potential
Total compensation up to $95,000/year
The exact starting compensation will be determined at the time of hire and depends on several factors including geographic location, experience, skill set, education, and applicable credentials.
Medical, Dental, and Vision insurance
Life Insurance & Long‑term Disability
Flexible Spending Account (FSA)
401K with company matching
Employee Stock Ownership Program (ESOP) in a $18.2 Billion Company, plus company matching
Wellness programs
Career path and internal mobility opportunities
Paid vacation, sick days, and holidays
Employee discounts on entertainment, car rentals, tech, and more
Employee Loan Assistance & UKG Wallet
Annual flu shots
If you’re a goal‑oriented leader with a passion for driving growth and building high‑performance teams, apply now and grow your career with one of the leading names in auto finance.
ACKNOWLEDGMENTS We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
We are an equal‑opportunity employer and do not unlawfully discriminate in employment. question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr