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Automotive Center Service Writer

Alltuneandlube, Laredo, Texas, United States, 78045

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Benefits

Employee discounts

Training & development

Tuition assistance

Automotive Center Service Writer All Tune Laredo-6125 – Laredo, TX About Us

All Tune Laredo-6125 is a trusted

automotive repair and service center

in Laredo, TX dedicated to providing high-quality automotive maintenance, diagnostics, and repair with integrity and professionalism.

We’re seeking an experienced and customer-focused

Automotive Center Service Writer

to join our team. This is an excellent opportunity for someone with strong communication and sales skills who enjoys helping customers, coordinating service operations, and contributing to a successful and growing shop.

At All Tune Laredo-6125, we believe our people are our greatest asset—and we invest in your growth with training, certifications, and advancement opportunities.

Position Overview The

Automotive Center Service Writer

serves as the key point of contact between customers and the shop team, ensuring a seamless service experience from start to finish. You’ll greet customers, assess their vehicle service needs, and present maintenance and repair recommendations in a clear, professional manner.

This role involves coordinating repair orders, maintaining communication between customers and technicians, and managing shop operations to ensure timely, high-quality service. The ideal candidate is

organized, personable, detail-oriented, and skilled in both customer service and sales .

Key Responsibilities

Greet customers professionally and assess service and repair needs

Communicate clearly about maintenance recommendations and repair options

Prepare accurate estimates, work orders, and invoices using the shop’s POS system

Coordinate with technicians to ensure efficient workflow and quality control

Maintain inventory control and order parts as needed

Monitor profit margins and help achieve sales and productivity goals

Conduct follow-up calls to ensure customer satisfaction and build lasting relationships

Generate new business by calling on local commercial accounts and fleet customers

Maintain a clean, organized, and professional front office area

Mentor less experienced team members and promote a collaborative team culture

Schedule

Monday through Friday

– no weekends

Occasional overtime may be available

Qualifications

High School Diploma or equivalent required

3+ years of sales or customer service experience

in an automotive repair or service environment preferred

Knowledge of

fleet accounts

and

aftermarket warranty companies

is a plus

Section 609 Certification (EPA) preferred or willingness to obtainStrong communication, organizational, and problem-solving skills

Ability to multitask in a fast-paced environment

Must be at least 18 years old with a valid state driver’s license and

clean driving record

Team player with a positive attitude and a commitment to continuous learning and certification growth

Why Join All Tune Laredo-6125 At All Tune Laredo-6125, we’re committed to excellence—not just for our customers, but for our employees too. We offer competitive compensation, industry-leading training, and a supportive workplace where your professionalism and passion for the automotive industry are valued and rewarded.

If you’re ready to take your

automotive service career

to the next level and work in a shop that values skill, integrity, and teamwork,

apply today!

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