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Associate Director of Outpatient & Prevention Program Operations

Horizon Services, Inc, Hayward, California, us, 94557

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JOB TITLE:

Associate Director of Outpatient & Prevention Program Operations

LOCATION:

Administration - Hayward, CA

EMPLOYMENT TYPE:

Full-Time (Salary)

START DATE:

Soon as possible Full-Time (Salary)

Overview Horizon Services, Inc. (HSI) is a nonprofit established in 1974 that offers addiction treatment with the goal of reducing substance use and mental health related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Professionalism, and Compassion to provide youth prevention, youth and adult outpatient, sobering programs, withdrawal management, and co‑occurring capable residential programs to support the well‑being of women, men, youth, LGBTQIA+, and BIPOC clients to live healthy, fulfilling and constructive lives.

Responsibilities

Ensures performance monitoring of all direct service staff by engaging in weekly auditing workload to ensure full staff caseload to meet productivity requirements per fee‑for‑service program structure

Ensures contract deliverables are fulfilled by designing and supporting the implementation of program curriculum in all Project Eden centers (i.e., Lambda, group counseling, school and community‑based classroom prevention)

Monitors quality of curriculum implementation by engaging in weekly site visits

Fluent in school based contractual language and deliverables

Fluent in Quality Assurance oversight principles including billing codes, fee‑for‑service reimbursement within Medi‑Cal system of care

Works in collaboration with CPO in contract negotiation with key stakeholders such as County Officials, School Based program leads and Community based programs

Embodying exceptional communication: This role requires that the ADOPPO models the ability to develop, implement and manage growing programs in collaboration with multiple counties and with discussion and accountability to the CPO, along with the broader executive leadership team (ELT).

Proactive improvement of program structure, including curriculum and staff training through the leveraging of subject matter experts such as the Associate Director of Clinical Services (ADCS) and the Director of Outreach & Development

Embodying high‑level leadership acumen throughout the agency & with stakeholders, serving as a mentor for all program managers throughout the Horizon family of programs.

Qualifications

Master of Arts in Psychology, or LMFT, LCSW, LPCC, PsyD, PhD

2+ years of substance use, mental health, or similar Program Operations

4+ years’ experience training and experience in Management, Training and Development

Preferred, current SUD or mental health certification with state certifying organization or professional board

Results Orientation: Level 3-4+

Strategic Orientation: Level 3-4+

Collaboration & Influence: Level 5-6+

Team Leadership: Level 5-7

Developing Org Capabilities: Level 3-4+

Change Leadership: Level 5 Minimum

Market Understanding: Level 4-5

Inclusiveness: Level 4-7

Ability to problem solve quickly.

Ability to interface with community members, CBO’s Funders and all referral sources in a positive manner.

Ability to balance the leadership needed to move forward and the compassion to facilitate the needs of a counseling staff.

Ability to recognize stress factors in a crisis environment and find creative inexpensive ways to reduce them.

Ability to control emotions in situations of conflict.

Ability to handle multiple projects at one time.

Ability to process and develop appropriate conclusions.

Needs to be able to work in stressful situations where information is needed in a short period of time.

Knowledge of best clinical practices

Microsoft Office, including Word PowerPoint, Excel.

Must be able to physically assist client in their efforts to exit the facility in case of an emergency

Must be able to physically assist clients who are undergoing seizures or other major withdrawal symptoms to include ambulatory escort to a medical facility if necessary.

Compensation and Benefits Salary: Negotiable based on experience and qualifications. Available for a full‑time position.

We are proud to offer a comprehensive benefits package to all full‑time and part‑time employees over 20 hours per week.

100% of medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage.

PTO and Holiday pay.

Retirement benefits after 6 months of service.

Training and CEU opportunities.

Equal Opportunity Employer Horizon Services, Inc. is an Equal Opportunity Employer.

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