Saks Fifth Avenue
## Sales Experience Manager, Women'sSalary Range $78,007 - $97,509\***Job Description:******WHO WE ARE:******A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit or follow the brand on Instagram and YouTube.******YOU WILL BE:********The Sales Experience Manager, Women's,**
leads with a focus on customer service and relationship-building, embodying Bergdorf Goodman's values of Excellence, Imagination & Graciousness. Driving department performance, partnering across teams, and inspiring a high-performing, customer-first culture, this leader ensures seamless sales experience representing Bergdorf Goodman.******WHAT YOU WILL DO:***** **Champion the vision and culture of Bergdorf Goodman while balancing brand loyalty to both BG and the vendor*** **Increase sales growth and overall department performance with company vision and values, partnering with leaders*** **Oversee all merchandise-related operations, including presentation standards, returns, damages, and vendor/merchant communication*** **Lead team execution across department functions, identifying and addressing risks or roadblocks*** **Contribute to store-wide strategic goals by establishing departmental priorities and building aligned projects*** **Partner with Buyers to review business performance and implement action plans to improve results*** **Collaborating with Client Development Leads to establish and execute client engagement strategies*** **Analyze customer behavior, trends, and feedback—both internal and external—to inform and adapt department strategies (e.g., focus programs)*** **Plan and manage the departmental budget, ensuring adherence to expense guidelines while maximizing revenue*** **Enforce audit compliance and uphold department and stockroom operational controls.*** **Lead, develop, and manage team performance to achieve business and service objectives******WHAT YOU WILL BRING:***** **4–6 years of relevant experience, in luxury retail or fashion*** **4-year degree*** **Proven track record of achieving business goals*** **Experience in building, leading, motivating, and coaching high-performing teams*** **A collaborative, “win together” mindset*** **Basic proficiency with MS Office Product Suite, advanced proficiency preferred*** **Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds*** **Flexibility to work evenings, weekends, and holidays*** **Comfortable working in a remote environment******YOUR LIFE AND CAREER AT BERGDORF GOODMAN:***** **Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation*** **Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate*** **Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)*** **An amazing employee discount*****Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.***
\*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.
On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally. #J-18808-Ljbffr
leads with a focus on customer service and relationship-building, embodying Bergdorf Goodman's values of Excellence, Imagination & Graciousness. Driving department performance, partnering across teams, and inspiring a high-performing, customer-first culture, this leader ensures seamless sales experience representing Bergdorf Goodman.******WHAT YOU WILL DO:***** **Champion the vision and culture of Bergdorf Goodman while balancing brand loyalty to both BG and the vendor*** **Increase sales growth and overall department performance with company vision and values, partnering with leaders*** **Oversee all merchandise-related operations, including presentation standards, returns, damages, and vendor/merchant communication*** **Lead team execution across department functions, identifying and addressing risks or roadblocks*** **Contribute to store-wide strategic goals by establishing departmental priorities and building aligned projects*** **Partner with Buyers to review business performance and implement action plans to improve results*** **Collaborating with Client Development Leads to establish and execute client engagement strategies*** **Analyze customer behavior, trends, and feedback—both internal and external—to inform and adapt department strategies (e.g., focus programs)*** **Plan and manage the departmental budget, ensuring adherence to expense guidelines while maximizing revenue*** **Enforce audit compliance and uphold department and stockroom operational controls.*** **Lead, develop, and manage team performance to achieve business and service objectives******WHAT YOU WILL BRING:***** **4–6 years of relevant experience, in luxury retail or fashion*** **4-year degree*** **Proven track record of achieving business goals*** **Experience in building, leading, motivating, and coaching high-performing teams*** **A collaborative, “win together” mindset*** **Basic proficiency with MS Office Product Suite, advanced proficiency preferred*** **Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds*** **Flexibility to work evenings, weekends, and holidays*** **Comfortable working in a remote environment******YOUR LIFE AND CAREER AT BERGDORF GOODMAN:***** **Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation*** **Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate*** **Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)*** **An amazing employee discount*****Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.***
\*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.
On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally. #J-18808-Ljbffr