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Senior Community Marketing Manager

Salesforce, Inc., Chicago, Illinois, United States, 60290

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*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryMarketing & CommunicationsJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.We are looking for a passionate, creative, and experienced community marketing manager to deliver world-class marketing programs for Slack Developers, who build customized solutions to solve business challenges and deliver real business value with both Salesforce and Slack. You will be responsible for supporting the Slack Community program which brings Slack developers, admins, super users, and enthusiasts together to empower their success. You will also be responsible for managing our presence at community events around the world. This role is multi-functional and hands-on, and is an outstanding opportunity for a real 360-degree marketer, who thrives on making an impact.

Responsibilities & Impact:* Manage the operations of the Slack Community, including support for the Slack Community Workspace, Bevy, Trailblazer forums, Reddit, Stack Overflow, and more.* Support the Slack Community Group program and leaders through new leader onboarding, regularly preparing new resources, providing marketing support, and troubleshooting issues 1:1 with group leaders.* Analyze and provide insights for community by tracking KPIs and preparing regular reports.* Manage and execute Slack’s presence at community conferences and key developer events, partnering with the Salesforce community team and community leaders, including on-site event support.* Partner with the Salesforce, MuleSoft, and Tableau community teams to implement best practices and processes for Slack Community operations.* Build and scale community programs that empower community members to lead and execute independently.Required Skills:* 5+ years of experience in marketing roles such as Community Marketing or Developer Marketing* Deep understanding of the developer community and experience working with community leaders* Strong verbal and written communication skills* Passion for Slack, the product* Relentless focus on the needs of the customer* Results-driven: deep sense of accountability and the ability to drive large projects from start to finish* Experience working with cross-functional teams to plan and execute community activities* High energy and focus on making a positive impact* Ability to work well under pressure and manage multiple tasks simultaneously* Strong organizational and analytical skills* Ability to travel to support community events globally (up to 25% travel)Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.### ### ### ### At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $157,800 - $216,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.### ### ### ### #J-18808-Ljbffr