Strategic SMB Customer Success Manager (SaaS)

A leading loyalty and guest engagement platform is seeking an experienced Account Manager to enhance customer satisfaction and retention in a fast-paced environment. Ideal candidates should have over 3 years of experience in SaaS account management, excellent communication skills, and strong organizational capabilities. The role involves conducting data-driven account reviews, maintaining client interactions, and staying updated on product developments. Competitive salary ranges from $85,000 to $95,000, with a focus on client success and experience in lobbying for customer needs. #J-18808-Ljbffr