Restoration Estimate & Documentation Specialist
SERVPRO of Lakewood, Poland, New York, United States
Benefits
Bonus based on performance
Dental insurance
Health insurance
Home office stipend
Paid time off
Parental leave
Training & development
Vision insurance
Wellness resources
Position Overview SERVPRO of East Lakewood is seeking an experienced
Restoration Estimate & Documentation Specialist
to play a critical role in the accuracy, compliance, and optimization of our restoration estimates. This position is ideal for a detail-driven professional with advanced Xactimate knowledge who can analyze, refine, and strengthen estimates while ensuring all supporting documentation from the field aligns with insurance requirements.
Key Responsibilities
Review and revise Xactimate estimates for accuracy, completeness, and optimization prior to submission
Ensure all line items are fully supported by field documentation, photos, notes, moisture readings, and reports
Identify missed scope, underpriced items, or inconsistencies and make necessary revisions
Cross-reference job documentation with estimates to meet carrier guidelines and audit standards
Improve estimate narratives and supporting explanations to reduce delays and rejections
Communicate with project managers and field staff to clarify scope and documentation gaps
Maintain organized, compliant job files ready for carrier review or audit
Support billing accuracy and timely collections by strengthening estimate submissions
Assist in standardizing estimating and documentation best practices across the office
Required Skills & Experience
Advanced Xactimate experience required
Strong understanding of insurance estimating, restoration scope, and carrier expectations
High-level administrative and organizational skills
Exceptional attention to detail and analytical ability
Strong written and verbal communication skills
Ability to manage multiple estimates and deadlines in a fast-paced environment
Proven ability to work independently and under pressure
Preferred Qualifications
Prior experience in the restoration or insurance claims industry
Familiarity with mitigation, contents, and reconstruction estimating
Experience reviewing or auditing estimates for compliance and billing accuracy
Ideal Candidate Attributes
Detail-oriented and process-driven
Confident working with estimators, adjusters, and field teams
Proactive problem-solver with strong follow-through
Professional, reliable, and accountable
This is a remote position.
#J-18808-Ljbffr
Bonus based on performance
Dental insurance
Health insurance
Home office stipend
Paid time off
Parental leave
Training & development
Vision insurance
Wellness resources
Position Overview SERVPRO of East Lakewood is seeking an experienced
Restoration Estimate & Documentation Specialist
to play a critical role in the accuracy, compliance, and optimization of our restoration estimates. This position is ideal for a detail-driven professional with advanced Xactimate knowledge who can analyze, refine, and strengthen estimates while ensuring all supporting documentation from the field aligns with insurance requirements.
Key Responsibilities
Review and revise Xactimate estimates for accuracy, completeness, and optimization prior to submission
Ensure all line items are fully supported by field documentation, photos, notes, moisture readings, and reports
Identify missed scope, underpriced items, or inconsistencies and make necessary revisions
Cross-reference job documentation with estimates to meet carrier guidelines and audit standards
Improve estimate narratives and supporting explanations to reduce delays and rejections
Communicate with project managers and field staff to clarify scope and documentation gaps
Maintain organized, compliant job files ready for carrier review or audit
Support billing accuracy and timely collections by strengthening estimate submissions
Assist in standardizing estimating and documentation best practices across the office
Required Skills & Experience
Advanced Xactimate experience required
Strong understanding of insurance estimating, restoration scope, and carrier expectations
High-level administrative and organizational skills
Exceptional attention to detail and analytical ability
Strong written and verbal communication skills
Ability to manage multiple estimates and deadlines in a fast-paced environment
Proven ability to work independently and under pressure
Preferred Qualifications
Prior experience in the restoration or insurance claims industry
Familiarity with mitigation, contents, and reconstruction estimating
Experience reviewing or auditing estimates for compliance and billing accuracy
Ideal Candidate Attributes
Detail-oriented and process-driven
Confident working with estimators, adjusters, and field teams
Proactive problem-solver with strong follow-through
Professional, reliable, and accountable
This is a remote position.
#J-18808-Ljbffr