MCI
divh2Job Posting/h2pLocation: Savannah, GA/ppJob Type: Full-Time
Part-Time/ppPay Types: Hourly + Bonus/ppBenefits
Perks: Local Representative: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises/ppApplication Details: No Resume Required, Entry-Level/ph3Position Overview/h3pMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry./ppWere seeking Outbound Sales Representatives to join our team and drive outbound sales initiatives for a variety of high-profile commercial clients. In this role, youll connect with prospective customers, promote products and services, and upsell to existing clients all while delivering exceptional customer service./ppIf youre a persuasive communicator with a positive attitude and a passion for success, this is your opportunity to shine. With our industry leading training program, youll gain the skills and confidence to grow your career. This position offers a competitive base salary, uncapped commissions, and exciting contest incentives./ppTo be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test./ph3Position Responsibilities/h3pWhat Does Someone in This Role Actually Do?/ppThis role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day./ppKey Responsibilities:/pulliMake outbound and receive inbound calls in a professional, courteous manner/liliEducate customers on products and services, identifying upsell opportunities/liliUnderstand customer needs and recommend tailored solutions/liliUse internal systems to manage accounts and process transactions/liliResearch and resolve customer issues, coordinating with other departments as needed/liliAccurately document customer interactions and follow established procedures/liliAdhere to scripts, policies, and compliance standards/liliMaintain confidentiality and handle sensitive information responsibly/liliEscalate complex issues to supervisors or appropriate teams/liliStay current with training, updates, and system changes/liliMeet attendance and scheduling requirements for the evening shift/li/ulh3Candidate Qualifications/h3pWonder if You Are a Good Fit for This Position?/ppAll positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:/pulliMust be 18 years or older/liliHigh school diploma or equivalent/liliStrong written and verbal communication skills/liliAbility to type 20+ words per minute/liliBasic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)/liliFamiliarity with Windows operating systems/liliDependable and punctual with a strong work ethic/liliExcellent problem-solving and conflict resolution skills/liliCustomer-focused, empathetic, and solution-oriented/liliAbility to multitask and manage time effectively/liliComfortable in a fast-paced, evolving environment/liliTeam-oriented with strong interpersonal skills/li/ulh3Conditions of Employment/h3pAll MCI Locations/pulliMust be authorized to work in the country where the job is based./li/ulpSubject to the program and location of the position/pulliMust be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results./liliMust be willing to submit to drug screening. Job offers are contingent on drug screening results./li/ulh3Compensation Details/h3pWant an Employer That Values Your Contribution?/ppAt MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members./ppWhat You Can Expect from MCI:/pulliPaid Time Off: Earn PTO and paid holidays to take the time you need./liliIncentives
Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!/liliHealth Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location./liliRetirement Savings: Secure your future with retirement savings programs, where available./liliDisability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges./liliLife Insurance: Access life insurance options to safeguard your loved ones./liliCareer Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities./liliPaid Training: Learn new skills while earning a paycheck./liliFun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement./liliCasual Dress Code: Be comfortable while you work./li/ulpCompensation
Benefits that Fit Your Life/ppMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued./ppIf youre ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!/ph3Physical Requirements/h3pThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds./ph3Reasonable Accommodation/h3pConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources./ph3Diversity and Equality/h3pAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a persons merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCIs commitment to a diverse and equal-opportunity work environment./ppMCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements./ppMCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCIs policy is to provide reasonable accommodation to qualified employees with/p/div
Part-Time/ppPay Types: Hourly + Bonus/ppBenefits
Perks: Local Representative: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises/ppApplication Details: No Resume Required, Entry-Level/ph3Position Overview/h3pMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry./ppWere seeking Outbound Sales Representatives to join our team and drive outbound sales initiatives for a variety of high-profile commercial clients. In this role, youll connect with prospective customers, promote products and services, and upsell to existing clients all while delivering exceptional customer service./ppIf youre a persuasive communicator with a positive attitude and a passion for success, this is your opportunity to shine. With our industry leading training program, youll gain the skills and confidence to grow your career. This position offers a competitive base salary, uncapped commissions, and exciting contest incentives./ppTo be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test./ph3Position Responsibilities/h3pWhat Does Someone in This Role Actually Do?/ppThis role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day./ppKey Responsibilities:/pulliMake outbound and receive inbound calls in a professional, courteous manner/liliEducate customers on products and services, identifying upsell opportunities/liliUnderstand customer needs and recommend tailored solutions/liliUse internal systems to manage accounts and process transactions/liliResearch and resolve customer issues, coordinating with other departments as needed/liliAccurately document customer interactions and follow established procedures/liliAdhere to scripts, policies, and compliance standards/liliMaintain confidentiality and handle sensitive information responsibly/liliEscalate complex issues to supervisors or appropriate teams/liliStay current with training, updates, and system changes/liliMeet attendance and scheduling requirements for the evening shift/li/ulh3Candidate Qualifications/h3pWonder if You Are a Good Fit for This Position?/ppAll positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:/pulliMust be 18 years or older/liliHigh school diploma or equivalent/liliStrong written and verbal communication skills/liliAbility to type 20+ words per minute/liliBasic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)/liliFamiliarity with Windows operating systems/liliDependable and punctual with a strong work ethic/liliExcellent problem-solving and conflict resolution skills/liliCustomer-focused, empathetic, and solution-oriented/liliAbility to multitask and manage time effectively/liliComfortable in a fast-paced, evolving environment/liliTeam-oriented with strong interpersonal skills/li/ulh3Conditions of Employment/h3pAll MCI Locations/pulliMust be authorized to work in the country where the job is based./li/ulpSubject to the program and location of the position/pulliMust be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results./liliMust be willing to submit to drug screening. Job offers are contingent on drug screening results./li/ulh3Compensation Details/h3pWant an Employer That Values Your Contribution?/ppAt MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members./ppWhat You Can Expect from MCI:/pulliPaid Time Off: Earn PTO and paid holidays to take the time you need./liliIncentives
Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!/liliHealth Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location./liliRetirement Savings: Secure your future with retirement savings programs, where available./liliDisability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges./liliLife Insurance: Access life insurance options to safeguard your loved ones./liliCareer Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities./liliPaid Training: Learn new skills while earning a paycheck./liliFun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement./liliCasual Dress Code: Be comfortable while you work./li/ulpCompensation
Benefits that Fit Your Life/ppMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued./ppIf youre ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!/ph3Physical Requirements/h3pThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds./ph3Reasonable Accommodation/h3pConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources./ph3Diversity and Equality/h3pAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a persons merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCIs commitment to a diverse and equal-opportunity work environment./ppMCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements./ppMCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCIs policy is to provide reasonable accommodation to qualified employees with/p/div