A connectivity solutions company in Chicago is seeking a Service Management Leader to oversee service stability and recovery processes. This role requires a leader with over 10 years in IT Service Management, including 5 years in a leadership capacity, nurturing a culture focused on exceptional customer service. Ideal candidates will have a strong foundation in ITIL practices and experience with ITSM tools. The compensation for this role ranges from $150,000 to $180,000, complemented by comprehensive benefits including paid time off and health insurance.
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