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Skai

Client Success Director, Agencies

Skai, Chicago

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Ready to take your career to the next level?

Skai is looking for the best and the brightest to join our rapidly growing team. We're proud of our industry-leading digital marketing software but we're even prouder of the people behind it. That's where you come in!

We are seeking a strategic Account Leader to own and grow relationships with our largest Consumer Goods & Retail Agencies. You will serve as a trusted partner to senior client stakeholders, driving long-term value, retention, and growth across the Skai platform with our largest agencies.

In this role, you will lead a team of Client Success Managers and oversee account strategy and performance with a primary focus on Retail Media, while also supporting Paid Search and Paid Social. You will align client objectives with Skai’s capabilities, promote retention, identify growth opportunities, and ensure strong business outcomes.

The ideal candidate is a results-driven, consultative leader with strong relationship management skills, experience in digital marketing strategy and execution, and a deep understanding of the performance media landscape to address agency needs.

Duties and Responsibilities:

  • Operate as the main point of contact for all matters specific to your aligned Agencies clients

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