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NetSuite Client Director

Spaulding Ridge, Chicago

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Chicago, Denver, Houston, Minneapolis, New York, Omaha

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.

At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation.

What You Will Do and Learn

We are looking for a NetSuite Client Director in our Finance & Operations Practice . This role will be responsible for leading NetSuite client engagements, serving as a functional NetSuite expert, driving sales efforts to bring in new clients and expand existing relationships, building and coaching our NetSuite team, authoring thought leadership, and driving best practices for our NetSuite portfolio.

In this role, the ideal candidate will be able to:

  • Lead NetSuite client engagements, serving as project lead and functional expert for our clients
  • Use functional expertise to advise on client business processes including financial close, transactional reporting, integrated financial statements, Order to Cash, Procure to Pay, Record to Report, and other similar processes
  • Bring a functional, business and process-oriented mindset to technology implementation. The ideal candidate should have relevant finance and accounting experience, and also experience with NetSuite
  • Build and coach our NetSuite team with a focus on client success. This will include working with a diverse team of consultants and architects
  • Bring best practices to the table for NetSuite implementations
  • Provide NetSuite thought leadership by writing articles, blogs, and potentially delivering presentations at user conferences
  • Improve and develop our standing as a NetSuite partner
  • Lead project teams supporting multiple workstreams consisting of client-side personnel and Spaulding Ridge consultants while adhering to Spaulding Ridge’s delivery methodology and project standards. In many cases, these projects will include NetSuite and another technology
  • Drive net new business and new projects for our NetSuite team in North America
  • Participate in pre-sales activities:
    • Conduct initial client discovery sessions to understand business requirements and pain points
    • Estimate and define project scope, timeline, and resource requirements
    • Prepare and present compelling proposals and demonstrations to prospective clients
    • Collaborate with sales teams to address technical questions and concerns during the sales process
    • Contribute to the development of statement of work (SOW) documents

Qualifications

  • 5+ years of experience with NetSuite with demonstrated experience in 5+ end-to-end deployments of NetSuite
  • Experience managing a team of high performing consultants
  • Minimum 8 years of total experience, preferably in accounting and software consulting, or supporting software consulting and implementation.
  • NetSuite Foundations or NetSuite ERP certification is a preferred
  • Demonstrated experience in translating customer business needs into dynamic solutions provide best in class value for our clients
  • Experience in change management and business process mapping in support or in conjunction with a major software implementation is a plus
  • Bachelor’s degree in Management Information Systems, Accounting, or Business preferred or relevant professional experience

We take care of you!

As an employee of Spaulding Ridge, you will part of a company that is providing innovative opportunities to impact our clients in a meaningful way. We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including SR’s day of service, giving back to our global community. Here are some our great perks and top benefits to highlight:

  • Competitive benefits package, including medical, dental, vision, 401(K) and Life insurance
  • Flexible Time Off
  • Paid holiday time
  • Paid maternity and paternity leave
  • Monthly technology and wellness allowance
  • Annual training allowance program

Spaulding Ridge’s Commitment to an Inclusive Workplace

When we engage the expertise, insights, and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.

At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected, and valued for who they are. We do this by creating a culture of trust and belonging, through practices and policies that support inclusion, and through our employee led Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance.

The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodation to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our VP of Human Resources, Cara Halladay ( ). Requests for reasonable accommodation will be considered on a case‑by‑case basis.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

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