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Senior Commercial Counsel (Channel)
- Job ID: R18203
- San Jose, California, United States
- United States
- Seattle, Washington, United States
- Full time
About the role
Zoom is looking for a Senior Commercial Counsel (Channel) to join our award‑winning and This role has a focus on strategic partnerships, channel programs/incentives, and channel agreements. It is an exciting opportunity for an attorney who thrives in a quick, collaborative environment. This position reports to Associate General Counsel, Commercial (Channel).
What you can expect
As Senior Commercial Counsel (Channel), you will serve as a trusted advisor to Zoom’s Channel and Partner teams, supporting our global partner ecosystem. You will advise Zoom's Strategy/Business Development Organization and lead legal support for Zoom’s Service Provider partner programs, including drafting, reviewing, and negotiating a wide range of channel and strategic partnership agreements. This role requires a leadership presence and a mix of legal acumen, business judgment, and cross‑functional collaboration.
Responsibilities
- Review, draft, and negotiate a variety of commercial agreements, including master partner agreements, SaaS channel agreements (reseller and distribution agreements), referral and alliance agreements, data processing addenda, professional services agreements, statements of work, service schedules, support and service level terms, and other legal documentation.
- Support and negotiate strategic partnerships with telecommunications service providers, carriers, and managed service providers (MSPs), including carrier resale and network‑integrated offerings.
- Review and assist in maintaining Zoom’s partner program terms to ensure they are clear, scalable, and enforceable (e.g., program guides, participation agreements, and incentives, especially for Service Providers).
- Provide practical guidance to business teams on interpreting and applying program terms, including dispute resolution and enforcement scenarios.
- Work cross‑functionally to draft terms for new products and services for channel adoption.
- Create and maintain playbooks, templates, and contract workflows to drive efficiency and consistency across the partner ecosystem.
What we’re looking for
- JD from an accredited law school and active membership in at least one U.S. state bar.
- 12+ years of commercial transaction experience (law firm and/or in‑house).
- Experience advising or negotiating agreements with telecommunications service providers and carriers, including carrier resale or network‑enabled SaaS offerings.
- Experience with partner program terms, policies, and guides; familiarity with channel and partner agreements (reseller, distributor, referral, etc.).
- Business judgment and ability to balance legal risk with business objectives.
- Excellent communication skills, building relationships and delivering practical, actionable advice.
- Ability to manage multiple priorities in an evolving, dynamic environment.
- Experience supporting SaaS or cloud organizations and related revenue recognition concepts and issues.
- Highly responsive with a service‑oriented attitude, giving succinct, commercially‑driven legal advice.
- Works well independently and in a multidisciplinary team environment; strong organizational and interpersonal skills.
- Excellent work ethic and ability to multi‑task, prioritize, and follow through on numerous projects.
- Sense of humor and ability to empathize and resolve conflicts.
- Prior in‑house experience at a SaaS, technology, or communications company.
- Experience supporting global or regional telecommunications carriers or service providers.
- Familiarity with carrier‑specific commercial, regulatory, and operational considerations (e.g., SLAs, service credits, regulatory flow‑downs, network dependencies).
- Knowledge of privacy, antitrust, competition law, and channel compliance considerations.
- Experience with artificial intelligence concepts, contract provisions, and counseling.
This is a hybrid position based out of Zoom U.S. offices in Denver, CO; San Jose, CA; or Seattle, WA.
Salary Range or On Target Earnings
Minimum: $124,000.00 Maximum: $271,200.00
Base salary, bonus, and equity comprise our Total Direct Compensation philosophy.
Starting pay will be based on a number of factors and commensurate with qualifications & experience.
Location‑based compensation may apply.
Anticipated Position Close Date: 02/08/26
Ways of Working
Our structured hybrid approach includes offices and remote work. The work style is indicated in the posting.
Benefits
We offer a variety of perks, benefits, and options to support physical, mental, emotional, and financial health, work‑life balance, and community contribution. Click Learn for more information.
About Us
Zoom helps people stay connected and get more done together. We build the best collaboration platform for the enterprise and offer products such as Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We are problem‑solvers, working at a fast pace to design solutions with our customers and users in mind.
Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth‑focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, submit an Accommodations Request Form. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non‑accommodation‑related requests, such as application follow‑ups or technical issues, will not be addressed.
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