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SupportFinity™

Founding Sales Development Representative

SupportFinity™, San Francisco

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Overview

Harper (YC W25) — Full-time, Advanced (5-10 yrs) sales role. You’ll be the first voice customers hear and the engine that feeds Harper’s sales machine as we build AI-enabled customer experiences in commercial insurance.

What You’ll Do

  • Own the top of funnel — Generate and qualify leads through outbound and inbound; your pipeline feeds the entire sales org
  • Run high-volume calls with precision — Back-to-back conversations, capturing information accurately while building rapport
  • Be the first voice of Harper — Professional, confident, helpful
  • Feed the AI system — Your documentation becomes training data; patterns you flag improve the product
  • Learn the business — Understand how different industries operate, what risks they face, and what coverage they need
  • Build toward closing — This is a launchpad, not a landing pad; top performers move to AE

Responsibilities

  • Own the top of funnel — Generate and qualify leads through outbound and inbound
  • Qualify opportunities and set up closers to win
  • Capture detailed information to support AI training and product improvements
  • Collaborate with the AE team and learn across industries served

You Might Be a Fit If

  • You’ve done high-volume sales or customer work before (SDR, BDR, call center, inside sales)
  • You’re hungry to close deals and see this as a path to get there
  • You can type fast while talking — simultaneous multitasking
  • You’re comfortable with technology and excited about AI tools
  • You have business acumen and can quickly understand how different businesses operate
  • You genuinely enjoy talking to people and stay organized under pressure
  • You want to be at a company building something massive

Requirements

  • Prior experience in sales, customer-facing, or high-volume phone roles
  • Strong communication skills and professional presence
  • Ability to multitask (typing while talking, navigating systems while listening)
  • Reliable internet and quiet home environment
  • Hunger to grow into a closing role

Nice to Have

  • Experience in insurance, fintech, or regulated industries
  • Bilingual (Spanish)
  • CRM or sales engagement platform experience
  • Track record of exceeding quotas or metrics

Compensation

  • Salary: $60,000–$80,000 base + Commission & performance bonuses
  • Location: San Francisco, in-office

Benefits

  • Health, dental, and vision insurance
  • Commuter benefits
  • Team meals and snacks
  • Clear promotion path to AE (6-12 months for top performers)
  • Direct exposure to founders and sales leadership

Process

  • Founder screen — Initial fit and alignment
  • Lead screen — Skills and culture fit
  • Super day — See how you operate in real time

To Apply

This is the best entry point into tech sales. We’re rapidly growing, and for the right person, this is a foot in the door to a closing role at one of the fastest-moving companies in the industry. If you’re hungry, coachable, and want to learn the business from the ground up—apply.

Compensation Range: $60K - $80K

Note

Be vigilant about potential scams, phishing attempts, or fraudulent activities. Seek credible sources or reviews to assess trustworthiness. SupportFinity is not responsible for any consequences from disclosing information to unauthorized or fraudulent entities.

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