Company Description
Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries. The Digitas culture is made up of fearless, inventive and generous Unicorns of all kinds. Job Description
At Digitas, we think about CRM & Loyalty as Addressable Relationships – this encompasses any interaction with a known customer.We are looking for an SVP to help drive overall growth for the practice within Digitas. As an SVP, Solutions, CRM & Loyalty, your comprehensive CRM & Loyalty depth will be essential to the continuous advancement of the agency's CRM & Loyalty practice. Demonstrating an intimate understanding ofconsumer data andhow consumers interact with channels and technology, this pivotal role demands a focus on how to most effectivelysellCRM and Loyaltytosolve clients' business challenges through an orchestrated system of paid, owned and earned touchpointsthat drive loyalty for a brand. Responsibilities
Day-to-day, your rolewill concentrate on elevatingand sellingour offering for Addressable Relationships Evolvingand advocatingour Addressable Relationships offering to clients across verticals and categories, inclusive of CRM,Loyaltyand CX
Driving agencythought-leadership,building our narrative and developing a toolkit for consistent application of thepractice;serving as the voice of theagencyfor current clients and new business prospects
Building relationships with our client leads, capability leads and other Groupe leadership to sell and/or cross-sell our Addressable Relationships offering
Spearheading new offerings within Addressable Relationships,collaboratingwith capability leads and other solution leadersto differentiate Digitas and keep us on thecutting edge
Leading new business and organic pitches that fall under the Addressable Relationships solution
Identifyingpartners that ladder to our Networked Experience positioning within Addressable Relationships
Handoff wins to activation team
Qualifications
This pivotal role requires an outstanding breadth and depth ofexpertise(18+ yearsinCX,CRMorLoyalty), includinga track recordof impactful work experience and professional ingenuity – which meansyou are: Asavvymarketer and passionate problem-solver with deepexpertiseinCX,CRM and Loyalty
Deeply knowledgeable acrossdata, technology, strategy,creativeand measurement
Have a background in developing dynamicCX,CRM and Loyalty programs
Proven ability toidentifyand build differentiated offeringswithstrategic partnersacrossplatforms,toolsand vendors
A strategic thought leaderinCX,CRM and Loyalty
Able to lead and drive CRM and Loyalty pitches across capabilities and/or agencies
A creative provocateur and persuasive storyteller
A proven leader and relationship builder with an authoritative presence and confident communication style with executive-level clients; easily accessible to all levels of the agency and client organizations
A skilled manager with a strong history of team oversight and talent development - known for an ability to coach and grow talent, provide constructive feedback in the moment, inspire and drive change, and assemble varied groups foradvantageouscollaboration
An accomplished professional with exceptional communication, organizational and time management skills, and the flexibility to adapt quickly to change
Got what it takes?We’dlove to hear from you. Digitas is an equal opportunity employer. Additional Information Our Publicis Groupe motto “Viva LaDifférence”meanswe’rebetter together, and we believe thatour differences make us stronger. It means wehonor and celebrate all identities, across all facetsof intersectionality, and it underpins all that we doas an organization.We are focusedon fostering belonging and creating equitable &inclusive experiences for all talent.Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.Compensation Range: $180,215 - 299,637 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 3/15/2026.All your information will be kept confidential according to EEO guidelines.#LI-JK4 #J-18808-Ljbffr
Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries. The Digitas culture is made up of fearless, inventive and generous Unicorns of all kinds. Job Description
At Digitas, we think about CRM & Loyalty as Addressable Relationships – this encompasses any interaction with a known customer.We are looking for an SVP to help drive overall growth for the practice within Digitas. As an SVP, Solutions, CRM & Loyalty, your comprehensive CRM & Loyalty depth will be essential to the continuous advancement of the agency's CRM & Loyalty practice. Demonstrating an intimate understanding ofconsumer data andhow consumers interact with channels and technology, this pivotal role demands a focus on how to most effectivelysellCRM and Loyaltytosolve clients' business challenges through an orchestrated system of paid, owned and earned touchpointsthat drive loyalty for a brand. Responsibilities
Day-to-day, your rolewill concentrate on elevatingand sellingour offering for Addressable Relationships Evolvingand advocatingour Addressable Relationships offering to clients across verticals and categories, inclusive of CRM,Loyaltyand CX
Driving agencythought-leadership,building our narrative and developing a toolkit for consistent application of thepractice;serving as the voice of theagencyfor current clients and new business prospects
Building relationships with our client leads, capability leads and other Groupe leadership to sell and/or cross-sell our Addressable Relationships offering
Spearheading new offerings within Addressable Relationships,collaboratingwith capability leads and other solution leadersto differentiate Digitas and keep us on thecutting edge
Leading new business and organic pitches that fall under the Addressable Relationships solution
Identifyingpartners that ladder to our Networked Experience positioning within Addressable Relationships
Handoff wins to activation team
Qualifications
This pivotal role requires an outstanding breadth and depth ofexpertise(18+ yearsinCX,CRMorLoyalty), includinga track recordof impactful work experience and professional ingenuity – which meansyou are: Asavvymarketer and passionate problem-solver with deepexpertiseinCX,CRM and Loyalty
Deeply knowledgeable acrossdata, technology, strategy,creativeand measurement
Have a background in developing dynamicCX,CRM and Loyalty programs
Proven ability toidentifyand build differentiated offeringswithstrategic partnersacrossplatforms,toolsand vendors
A strategic thought leaderinCX,CRM and Loyalty
Able to lead and drive CRM and Loyalty pitches across capabilities and/or agencies
A creative provocateur and persuasive storyteller
A proven leader and relationship builder with an authoritative presence and confident communication style with executive-level clients; easily accessible to all levels of the agency and client organizations
A skilled manager with a strong history of team oversight and talent development - known for an ability to coach and grow talent, provide constructive feedback in the moment, inspire and drive change, and assemble varied groups foradvantageouscollaboration
An accomplished professional with exceptional communication, organizational and time management skills, and the flexibility to adapt quickly to change
Got what it takes?We’dlove to hear from you. Digitas is an equal opportunity employer. Additional Information Our Publicis Groupe motto “Viva LaDifférence”meanswe’rebetter together, and we believe thatour differences make us stronger. It means wehonor and celebrate all identities, across all facetsof intersectionality, and it underpins all that we doas an organization.We are focusedon fostering belonging and creating equitable &inclusive experiences for all talent.Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.Compensation Range: $180,215 - 299,637 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 3/15/2026.All your information will be kept confidential according to EEO guidelines.#LI-JK4 #J-18808-Ljbffr