Housing Manager II
Housing Authority of the County of Kern, Palmdale, California, United States, 93552
Earn a $1,500 Hiring Bonus! Receive a one-time bonus of $1,500 after 6 months of continuous employment.
Overview SUMMARY Under the general supervision of the Deputy Director-Housing Management or Designee, performs housing management and accompanying clerical tasks in accordance with established Housing Authority policies and performs other related duties as required and/or directed. This is the full journey level class in the Housing Manager series. Positions in this class are flexibly staffed and are filled by advancement from the I level.
Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
May accept and process applications for housing and select tenants for dwelling units in accordance with established Housing Authority occupancy policies (including but not limited to verifying income, assets and other eligibility factors, calculating rent and preparing leasing and tenant file documents).
Conducts periodic inspections of development sites and of individual units and may conduct housekeeping inspections of applicants’ homes.
Performs annual and interim reexaminations of tenant eligibility with respect to income and family composition and calculates rents (including but not limited to interviewing residents, verifying income and assets and other "continued occupancy" eligibility factors, completing clerical work and records relative to rent, changes in family statistical data, etc.).
May perform marketing functions for the site. Furnishes information to applicants and tenants regarding available housing and Housing Authority policies and procedures.
Prepares required reports relative to the operation of the housing development, including but not limited to Housing Authority, USDA, HUD, TCAC and/or other such required statistical reports.
Monitors and enforces compliance with lease agreements by active tenants, prepares and serves notices and legal documents to tenants as required (including but not limited to 14 Day Pay or Quit Notices, late payment notices, unlawful detainers, sheriff writs, etc.).
Investigates or refers for investigation allegations of fraud and recommends terminations and/or eviction of residents pursuant to lease violations.
Answers the telephone, routes calls and/or relays messages.
Operates office equipment including copy machines, fax machines, calculators, computer terminals and/or personal computers.
Prepares all forms and enters all data relative to computer input and analyzes computer reports.
Performs financial administration duties as needed, including but not limited to, receiving rent payments, preparing and making bank deposits, balancing accounts and preparing all required financial reports for the site.
Analyzes accounts to determine and implement effective collection methods; interviews debtors and others to obtain financial information; obtains agreement with debtors for payment of debts; explains accounts to residents, enforces collection by letter, telephone or interview, recommends to and/or confers with the Deputy Director of Finance and Housing Management regarding discharge and/or further handling of debts; keeps records of active and inactive applicants and residents.
Receives requests for maintenance service from residents, prepares and transmits service requests for maintenance staff, records and maintains records of all maintenance work performed.
May organize, operate and attend community activities and resident meetings collaborating with residents and other social agencies to improve residents’ quality of life.
Performs other clerical tasks related to housing management not herein stated and relieves and/or assists other Housing Managers when required.
Works cooperatively with fellow employees and the general public.
Due to the variety of housing projects and the variety of funding sources for those projects persons employed in this classification may be responsible for the management of one or more of the following programs depending on the location of the position: Low Income Public Housing, USDA Rural Development, IRS Section 42 Tax Credit Housing, California Housing Finance Agency Programs, State of California Housing and Community Development Programs, HOME Funding Programs, Project-based Voucher Programs, and Non-assisted Housing. Based on the worksite location each employee will fall into one of the following categories: Option I: Not Live On-site Employees chosen for the option will work at specific locations but will not be required to live on-site. Option II: Live On-site Employees chosen for this option will work at a specific location and be required to live on-site. Their housing and utilities will be part of their compensation.
Supervisory Responsibilities May supervise various clerical, trainee and/or maintenance positions at the site.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience High school diploma or general education degree (GED); and two years' experience as a responsible housing manager or assistant to a housing manager, or any equivalent combination of training and experience that facilitates an understanding of property management, assisted housing programs and community programs. Must have completed two years of service as a Housing Manager I with satisfactory or above overall performance appraisal ratings and without any performance deficiencies.
Certificates, Licenses, Registrations Must possess a valid California Drivers' License and be insurable by the Housing Authority's auto insurance carrier. Possession of, or ability to obtain within one year from the date of appointment, Public Housing Manager (PHM) Certification, USDA Rural Development Certification, IRS Section 42 Tax Credit Certification and/or required training for the programs managed.
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Overview SUMMARY Under the general supervision of the Deputy Director-Housing Management or Designee, performs housing management and accompanying clerical tasks in accordance with established Housing Authority policies and performs other related duties as required and/or directed. This is the full journey level class in the Housing Manager series. Positions in this class are flexibly staffed and are filled by advancement from the I level.
Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
May accept and process applications for housing and select tenants for dwelling units in accordance with established Housing Authority occupancy policies (including but not limited to verifying income, assets and other eligibility factors, calculating rent and preparing leasing and tenant file documents).
Conducts periodic inspections of development sites and of individual units and may conduct housekeeping inspections of applicants’ homes.
Performs annual and interim reexaminations of tenant eligibility with respect to income and family composition and calculates rents (including but not limited to interviewing residents, verifying income and assets and other "continued occupancy" eligibility factors, completing clerical work and records relative to rent, changes in family statistical data, etc.).
May perform marketing functions for the site. Furnishes information to applicants and tenants regarding available housing and Housing Authority policies and procedures.
Prepares required reports relative to the operation of the housing development, including but not limited to Housing Authority, USDA, HUD, TCAC and/or other such required statistical reports.
Monitors and enforces compliance with lease agreements by active tenants, prepares and serves notices and legal documents to tenants as required (including but not limited to 14 Day Pay or Quit Notices, late payment notices, unlawful detainers, sheriff writs, etc.).
Investigates or refers for investigation allegations of fraud and recommends terminations and/or eviction of residents pursuant to lease violations.
Answers the telephone, routes calls and/or relays messages.
Operates office equipment including copy machines, fax machines, calculators, computer terminals and/or personal computers.
Prepares all forms and enters all data relative to computer input and analyzes computer reports.
Performs financial administration duties as needed, including but not limited to, receiving rent payments, preparing and making bank deposits, balancing accounts and preparing all required financial reports for the site.
Analyzes accounts to determine and implement effective collection methods; interviews debtors and others to obtain financial information; obtains agreement with debtors for payment of debts; explains accounts to residents, enforces collection by letter, telephone or interview, recommends to and/or confers with the Deputy Director of Finance and Housing Management regarding discharge and/or further handling of debts; keeps records of active and inactive applicants and residents.
Receives requests for maintenance service from residents, prepares and transmits service requests for maintenance staff, records and maintains records of all maintenance work performed.
May organize, operate and attend community activities and resident meetings collaborating with residents and other social agencies to improve residents’ quality of life.
Performs other clerical tasks related to housing management not herein stated and relieves and/or assists other Housing Managers when required.
Works cooperatively with fellow employees and the general public.
Due to the variety of housing projects and the variety of funding sources for those projects persons employed in this classification may be responsible for the management of one or more of the following programs depending on the location of the position: Low Income Public Housing, USDA Rural Development, IRS Section 42 Tax Credit Housing, California Housing Finance Agency Programs, State of California Housing and Community Development Programs, HOME Funding Programs, Project-based Voucher Programs, and Non-assisted Housing. Based on the worksite location each employee will fall into one of the following categories: Option I: Not Live On-site Employees chosen for the option will work at specific locations but will not be required to live on-site. Option II: Live On-site Employees chosen for this option will work at a specific location and be required to live on-site. Their housing and utilities will be part of their compensation.
Supervisory Responsibilities May supervise various clerical, trainee and/or maintenance positions at the site.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience High school diploma or general education degree (GED); and two years' experience as a responsible housing manager or assistant to a housing manager, or any equivalent combination of training and experience that facilitates an understanding of property management, assisted housing programs and community programs. Must have completed two years of service as a Housing Manager I with satisfactory or above overall performance appraisal ratings and without any performance deficiencies.
Certificates, Licenses, Registrations Must possess a valid California Drivers' License and be insurable by the Housing Authority's auto insurance carrier. Possession of, or ability to obtain within one year from the date of appointment, Public Housing Manager (PHM) Certification, USDA Rural Development Certification, IRS Section 42 Tax Credit Certification and/or required training for the programs managed.
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