Service Desk Analyst: Major Incidents for University IT

A leading staffing agency seeks a Service Desk Specialist in Atlanta, GA. The role involves supporting a large university system by handling incidents via phone, chat, and tickets. Candidates should have over 3 years of experience in IT customer service, strong communication skills, and familiarity with handling major incidents and ServiceNow. This position emphasizes a commitment to diversity and inclusion, ensuring a welcoming environment for all. #J-18808-Ljbffr