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Leasing Manager

Asset Living, Arizona City, Arizona, United States, 85123

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Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living’s growing portfolio includes properties across the country spanning multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with diverse talent that drives innovation and results for our clients and communities. We are recognized as one of the nation’s Best and Brightest Places to Work and are a member of The Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO).

Leasing Manager The Leasing Manager oversees all aspects of leasing and marketing at the property and works closely with the Community Manager to set leasing goals and develop a strategic marketing plan to achieve budgeted occupancy. The Leasing Manager leads the leasing team and ensures effective leasing, marketing, and positive resident relations.

Essential Duties & Responsibilities

Strategic Leasing Management

Regular/daily onsite attendance is required

Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date

Audit all lease files to ensure adherence to policies and procedures

Deal with resident complaints, concerns, and requests to ensure resident satisfaction

Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)

Effectively show, lease, and move in prospective residents

Marketing Management

Assist in developing the annual marketing plan and marketing budget

Implement all marketing efforts and outreach, developing campaigns and assisting with design to generate traffic

Monitor leasing/renewal progress, focusing on areas needing additional support

Supervise the planning, preparation, and implementation of all leasing and renewal events as approved by the Community Manager

Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report

Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy

Personnel Management

Assist the Community Manager in the use of consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff

Assist the Community Manager in ensuring the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks

Promote harmony and quality job performance of staff through support and effective leadership

Ensure staff compliance and consistency with Company policies and procedures

Administrative Management

Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff

Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)

Assist with supervision of all business functions related to operations

Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)

Education / Experience

High School Diploma or Equivalent; Bachelor’s degree preferred or one year’s experience in the housing industry

Ability to understand and perform all on-site software functions; basic computer skills required

Must have basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, and communicate with others to exchange information

The employee is frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move about to accomplish tasks, operate motor vehicles and/or golf carts, and assess the accuracy, neatness, and thoroughness of the work assigned

The employee is occasionally required to move into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position, and lift or move up to 25 lbs; may include overtime, weekends, night hours (emergencies), and working in extreme temperatures or outdoor conditions

Asset Living notes that compensation decisions consider factors such as skill set, background and training, and certifications. Offers include benefits as part of a comprehensive total rewards package (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, commission and performance bonuses where applicable, and paid sick days and company holidays for full-time employees.

Salary Range : $20 per hour to $21 per hour

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

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