Overview
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact
Axon is the developer and manufacturer of digital evidence management software, conducted electrical weapons, body worn cameras, and digital evidence management solutions. By applying technical solutions to problems in digital evidence management, the Axon team has redefined public and private sector technology globally. We are a team of professionals who aim to disrupt our industry and protect life with our products. Axon seeks a high-energy, results-driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will accelerate our sales initiatives and must be a self-starter who excels in a fast-paced, evangelistic startup environment focused on Law Enforcement and the public safety space. What You’ll Do Location: Remote from United States, travel up to 50% of time Reports to: Sr Manager, Sales Engineering Achieve mastery of all Axon technologies / products Use exceptional written and oral communication skills to lead business and technical presentations effectively Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders Set and manage expectations with customers and team members Provide 1st-level technical support throughout the pre-sales cycle for opportunities Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changing circumstances Develop relationships with key partners for growth within their customer base Provide professional responses to customer RFPs / RFIs Effectively position the technology against competitive offerings Represent the products, company values, and brand to customers at field events such as industry and user conferences, tech summits, etc. Take ownership of the POC/Pilot process: coordinate logistics across all stakeholders, assess customer requirements/objectives, tailor POC tests and findings, assist prospects with initial configuration and orientation Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams Develop Statements of Work (SOW) for Professional Services necessary for binding quotes Perform other duties and projects as assigned What You Bring Willingness to travel up to 50% Educational background: Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience Professional background: 1-3 years customer facing pre-sales or consulting background Experience selling SaaS-based solutions Experience in End User Compute or Cloud Computing preferred Experience in networking, storage, virtualization, or related technologies Intellectual curiosity, humility, accountability and a positive approach Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies Basic knowledge of computer hardware, operating systems, and storage devices Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally Experience developing Statements of Work (SOW) or similar documents Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies Basic knowledge of virtualization and cloud technologies Network and Telecommunication certifications such as CCNA, CCNP, CompTIA Network+ (or equivalent) Benefits Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Fitness Programs Emotional & Mental Wellness support Snacks in offices Axon is an equal opportunity employer. If you require accommodation during the application process, please email recruitingops@axon.com. This message is intended to convey the key aspects of the role and may be followed by additional information as needed.
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At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact
Axon is the developer and manufacturer of digital evidence management software, conducted electrical weapons, body worn cameras, and digital evidence management solutions. By applying technical solutions to problems in digital evidence management, the Axon team has redefined public and private sector technology globally. We are a team of professionals who aim to disrupt our industry and protect life with our products. Axon seeks a high-energy, results-driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will accelerate our sales initiatives and must be a self-starter who excels in a fast-paced, evangelistic startup environment focused on Law Enforcement and the public safety space. What You’ll Do Location: Remote from United States, travel up to 50% of time Reports to: Sr Manager, Sales Engineering Achieve mastery of all Axon technologies / products Use exceptional written and oral communication skills to lead business and technical presentations effectively Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders Set and manage expectations with customers and team members Provide 1st-level technical support throughout the pre-sales cycle for opportunities Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changing circumstances Develop relationships with key partners for growth within their customer base Provide professional responses to customer RFPs / RFIs Effectively position the technology against competitive offerings Represent the products, company values, and brand to customers at field events such as industry and user conferences, tech summits, etc. Take ownership of the POC/Pilot process: coordinate logistics across all stakeholders, assess customer requirements/objectives, tailor POC tests and findings, assist prospects with initial configuration and orientation Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams Develop Statements of Work (SOW) for Professional Services necessary for binding quotes Perform other duties and projects as assigned What You Bring Willingness to travel up to 50% Educational background: Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience Professional background: 1-3 years customer facing pre-sales or consulting background Experience selling SaaS-based solutions Experience in End User Compute or Cloud Computing preferred Experience in networking, storage, virtualization, or related technologies Intellectual curiosity, humility, accountability and a positive approach Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies Basic knowledge of computer hardware, operating systems, and storage devices Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally Experience developing Statements of Work (SOW) or similar documents Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies Basic knowledge of virtualization and cloud technologies Network and Telecommunication certifications such as CCNA, CCNP, CompTIA Network+ (or equivalent) Benefits Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Fitness Programs Emotional & Mental Wellness support Snacks in offices Axon is an equal opportunity employer. If you require accommodation during the application process, please email recruitingops@axon.com. This message is intended to convey the key aspects of the role and may be followed by additional information as needed.
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