Overview
Sprout is a global IT hardware retirement provider for hyperscaler and enterprise clients. We leverage a nationwide footprint (and international partner network) combined with proprietary software to enable efficient end-to-end IT asset disposition with a focus on data-bearing devices from the client to the cloud. The company is headquartered in Charlotte, NC with additional operations near Sacramento, Dallas, and Boston. Sprout provides software and services to clients in the form of our IT Asset Disposition, Certified Destruction, and Responsible Recycling solutions. Since our founding as an electronic waste startup from a Duke University dorm room in 2014, we have been expanding at an average rate of >66% each year. By adhering to our 3 values (One Sprout, Deliver Excellence, and Integrity Matters), we are proud of our culture to move at #SproutSpeed to become emerging leader in our industry. For more information, please visit: www.sproutup.com. This is an on-site role. Responsibilities
Answer customer questions on all ecommerce sites to include ebay, amazon, backmarket, and shopify in both our CA and NC locations (Job will be in CA warehouse). Handle all physical returns to check for quality/accuracy and refund as needed Sending/combining daily invoices Approving cancellations and working with shipping team to make sure they are not shipped before approving Qualifications
Ability to type 60+ WPM Excellent grammar Research skills Knowledge of our products (we will train the right person) Will report directly to the lead If time permits, handle other special projects from the lead EEO – Equal Employment Opportunity
The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).
#J-18808-Ljbffr
Sprout is a global IT hardware retirement provider for hyperscaler and enterprise clients. We leverage a nationwide footprint (and international partner network) combined with proprietary software to enable efficient end-to-end IT asset disposition with a focus on data-bearing devices from the client to the cloud. The company is headquartered in Charlotte, NC with additional operations near Sacramento, Dallas, and Boston. Sprout provides software and services to clients in the form of our IT Asset Disposition, Certified Destruction, and Responsible Recycling solutions. Since our founding as an electronic waste startup from a Duke University dorm room in 2014, we have been expanding at an average rate of >66% each year. By adhering to our 3 values (One Sprout, Deliver Excellence, and Integrity Matters), we are proud of our culture to move at #SproutSpeed to become emerging leader in our industry. For more information, please visit: www.sproutup.com. This is an on-site role. Responsibilities
Answer customer questions on all ecommerce sites to include ebay, amazon, backmarket, and shopify in both our CA and NC locations (Job will be in CA warehouse). Handle all physical returns to check for quality/accuracy and refund as needed Sending/combining daily invoices Approving cancellations and working with shipping team to make sure they are not shipped before approving Qualifications
Ability to type 60+ WPM Excellent grammar Research skills Knowledge of our products (we will train the right person) Will report directly to the lead If time permits, handle other special projects from the lead EEO – Equal Employment Opportunity
The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).
#J-18808-Ljbffr