Customer Solutions Advocate — Delinquency Resolution Expert

A leading financial institution is seeking a Customer Solutions Advocate in Grand Rapids, MI. This role focuses on resolving delinquent accounts through effective communication and solutions while ensuring compliance with company guidelines. The ideal candidate should possess strong customer service skills, attention to detail, and the ability to manage conflicts effectively. A high school diploma and experience in collections or customer service are required. Competitive benefits and a supportive work culture are provided. #J-18808-Ljbffr