Consultant, Sales, Service, and Operations (Hampton University)
Playfly Sports, Hampton, Virginia, United States, 23661
Overview
CONSULTANT, SALES, SERVICE, AND OPERATIONS – Hampton, VA
Playfly Sports is looking for a Consultant, Sales, Service, and Operations to join our team in Hampton, Va.
What You’ll Accomplish
Perform outbound calls and service inbound calls for the Athletics Department for Men's & Women's sports
Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service
Grow sales significantly each week by attracting additional business leads; especially business-to-business opportunities
Maintain computerized records of all prospects and customers within Ticketing/CRM database
Work home games, performing various ticket sales and service duties as assigned and agreed upon with FRMC Leadership
Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, partial plans and group ticket plans
Execute 50 outbound sales activities daily
Assist in hiring and onboarding process
Assist leadership team with leading sales contests and trainings
Lead by example in root activity and revenue
Participate in FRMC leadership meetings
Execute ticket order processing, printing fulfillment, distribution and reporting
Create seating map
Maintain online ticketing management
Serve as point of contact for student-workers on game days
Other job-related duties as assigned
What You’ll Bring
1 year of proven sales experience in ticket sales preferred
Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
Bachelor’s Degree is preferred but not required
Desire to start and grow a career in the sports ticket sales industry or collegiate athletics
Previous customer service or retail sales experience; display a genuine desire to help people
Excellent communication, presentation and listening skills
Must be able to communicate equally well with executives, staff, and fans at all levels
Ability to work well with others and comfortable taking initiative
Ability to encourage collaboration, flexibility, equity and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported
Professional approach that results in a level of trust and respect with internal stakeholders
Detail oriented
Proven relationship building and interpersonal skills
Possess high degree of discretion, integrity, professionalism, and accountability
Travel, Lifting, Physical Requirements
Available to work athletic events including home games and special events in evenings and on weekends as needed
What We Do Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com
What We Stand For At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.
EEOC & Diversity Statement Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Accommodations Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com.
We are unable to sponsor or take over sponsorship of an employment visa for this role at this time
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
For California and UK Residents, please read our Privacy Policy
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Playfly Sports is looking for a Consultant, Sales, Service, and Operations to join our team in Hampton, Va.
What You’ll Accomplish
Perform outbound calls and service inbound calls for the Athletics Department for Men's & Women's sports
Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service
Grow sales significantly each week by attracting additional business leads; especially business-to-business opportunities
Maintain computerized records of all prospects and customers within Ticketing/CRM database
Work home games, performing various ticket sales and service duties as assigned and agreed upon with FRMC Leadership
Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, partial plans and group ticket plans
Execute 50 outbound sales activities daily
Assist in hiring and onboarding process
Assist leadership team with leading sales contests and trainings
Lead by example in root activity and revenue
Participate in FRMC leadership meetings
Execute ticket order processing, printing fulfillment, distribution and reporting
Create seating map
Maintain online ticketing management
Serve as point of contact for student-workers on game days
Other job-related duties as assigned
What You’ll Bring
1 year of proven sales experience in ticket sales preferred
Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
Bachelor’s Degree is preferred but not required
Desire to start and grow a career in the sports ticket sales industry or collegiate athletics
Previous customer service or retail sales experience; display a genuine desire to help people
Excellent communication, presentation and listening skills
Must be able to communicate equally well with executives, staff, and fans at all levels
Ability to work well with others and comfortable taking initiative
Ability to encourage collaboration, flexibility, equity and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported
Professional approach that results in a level of trust and respect with internal stakeholders
Detail oriented
Proven relationship building and interpersonal skills
Possess high degree of discretion, integrity, professionalism, and accountability
Travel, Lifting, Physical Requirements
Available to work athletic events including home games and special events in evenings and on weekends as needed
What We Do Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com
What We Stand For At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.
EEOC & Diversity Statement Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Accommodations Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com.
We are unable to sponsor or take over sponsorship of an employment visa for this role at this time
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
For California and UK Residents, please read our Privacy Policy
#J-18808-Ljbffr