Bank of America
is guided by a common purpose to help make financial lives better through the power of every connection. Our commitment to responsible growth drives us to deliver for clients, teammates, communities, and shareholders every day. We foster an inclusive workplace that supports physical, emotional, and financial wellness, rewards performance, and makes an impact in the communities we serve.
Job Description This role engages clients in the lobby to educate and assist with transactions through self‑service resources such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions, having deep conversations with clients to gain in‑depth knowledge of financial and life priorities, and connecting clients to solutions that meet their financial goals.
Responsibilities
Executes the bank's risk culture and strives for operational excellence.
Builds relationships with clients to meet financial needs.
Follows established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Grows business knowledge and network by partnering with experts in small business, lending, and investments.
Manages financial center traffic, appointments, and outbound calls effectively.
Drives the client experience.
Manages cash responsibilities.
Required Qualifications
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results.
Collaborates effectively to get things done, building and nurturing strong relationships.
Displays passion, commitment and drive to deliver an experience that improves clients' financial lives.
Confident in identifying solutions for new and existing clients based on their needs.
Communicates effectively and confidently and is comfortable engaging all clients.
Has the ability to learn and adapt to new information and technology platforms.
Confident in educating clients on how to conduct simple banking transactions through self‑service technologies (ATM, online banking, mobile banking).
Applies strong critical thinking and problem‑solving skills to meet clients' needs.
Will follow established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Efficiently manages time and capacity.
Focuses on results while acting in the best interest of the client.
Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance.
Desired Qualifications
Experience in financial services and knowledge of financial services industry, products and solutions.
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
Six months of cash handling experience.
Bachelor's Degree or business‑relevant Associate's Degree (business management, business administration, or finance).
Skills
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent.
Shift and Hours 1st shift (United States of America), 40 hours per week.
Pay and Benefits Hourly $25.00 - $27.88, base salary only, not incentive eligible. This role is benefits eligible. We provide industry‑leading benefits, paid time off, resources, and support so employees can make a genuine impact and contribute to sustainable growth.
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is guided by a common purpose to help make financial lives better through the power of every connection. Our commitment to responsible growth drives us to deliver for clients, teammates, communities, and shareholders every day. We foster an inclusive workplace that supports physical, emotional, and financial wellness, rewards performance, and makes an impact in the communities we serve.
Job Description This role engages clients in the lobby to educate and assist with transactions through self‑service resources such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions, having deep conversations with clients to gain in‑depth knowledge of financial and life priorities, and connecting clients to solutions that meet their financial goals.
Responsibilities
Executes the bank's risk culture and strives for operational excellence.
Builds relationships with clients to meet financial needs.
Follows established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Grows business knowledge and network by partnering with experts in small business, lending, and investments.
Manages financial center traffic, appointments, and outbound calls effectively.
Drives the client experience.
Manages cash responsibilities.
Required Qualifications
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results.
Collaborates effectively to get things done, building and nurturing strong relationships.
Displays passion, commitment and drive to deliver an experience that improves clients' financial lives.
Confident in identifying solutions for new and existing clients based on their needs.
Communicates effectively and confidently and is comfortable engaging all clients.
Has the ability to learn and adapt to new information and technology platforms.
Confident in educating clients on how to conduct simple banking transactions through self‑service technologies (ATM, online banking, mobile banking).
Applies strong critical thinking and problem‑solving skills to meet clients' needs.
Will follow established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Efficiently manages time and capacity.
Focuses on results while acting in the best interest of the client.
Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance.
Desired Qualifications
Experience in financial services and knowledge of financial services industry, products and solutions.
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
Six months of cash handling experience.
Bachelor's Degree or business‑relevant Associate's Degree (business management, business administration, or finance).
Skills
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent.
Shift and Hours 1st shift (United States of America), 40 hours per week.
Pay and Benefits Hourly $25.00 - $27.88, base salary only, not incentive eligible. This role is benefits eligible. We provide industry‑leading benefits, paid time off, resources, and support so employees can make a genuine impact and contribute to sustainable growth.
#J-18808-Ljbffr