Overview
Position Summary... What you\'ll do... Responsibilities
Maintains facility and sales floor safety and standards by adhering to safety policies and procedures, including conducting regular safety sweeps, proper forklift and hazardous material handling, complying with company steel standards, and promptly correcting or reporting unsafe situations to management. Ensures the Tire and Battery Center (TBC) sales floor is organized, stocked, zoned, and merchandised according to company policies, including proper handling of claims, returns, shrink, and damages. Presents and maintains merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise. Monitors the status of tire and battery orders daily and assists members with installations, communicates lead time changes and order cancellations, and offers alternative installation or tire fitment options. Assists members with tire maintenance and repair services. Provides expert member service and recommendations by greeting members, identifying needs, assisting with purchasing and service decisions, resolving concerns, recommending safe and suitable tire and battery products, explaining warranties, and ensuring value. Drives sales and service excellence by communicating the value of merchandise and services and collaborating with associates to promote member awareness of TBC offerings and value. Triages and prioritizes service workflow in TBC service bays, identifies waiting members, understands service queue requirements, prioritizes appointments to maximize efficiency, and communicates needs to the TBC Team Lead or Technicians. Demonstrates knowledge of safety and compliance, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, seasonality, Point-of-Sale systems, and selling techniques. Leverages technology to enhance operations by using digital tools and handheld devices to plan sales, improve service experience, make real-time decisions, stay informed about products and training, and encourage adoption of new tools among team members. Serves as a brand advocate by valuing the member experience in the TBC area, modeling high quality service and products, developing and influencing team members, and assisting in training. Provides products and services to Members per company policies by assisting with purchasing and service decisions, completing vehicle service requests and tests, operating TBC equipment safely, receiving/storing/disposal of merchandise and supplies, documenting activities, engaging customers professionally, and handling payments, returns, refunds, and exchanges per policy for different membership and payment types. Complies with company policies, procedures, and ethics by applying related action plans and Open Door Policy in business processes and practices. Completes work assignments and priorities using policies, data, and resources; collaborates with managers, co-workers, customers, and partners; identifies priorities and deadlines; communicates progress and information; suggests improvements; and adapts to change and feedback. Core Values and Service Standards
Respect the Individual: embraces differences, fosters belonging, and supports associates to thrive and perform. Respect the Individual: works as a team, builds relationships, and communicates with energy and positivity. Respect the Individual: mentors others and recognizes contributions. Act with Integrity: upholds the highest standards, aligns with Walmart values, and promotes a regenerative company culture. Act with Integrity: acts with humility, honesty, fairness, and transparency. Serve our Customers and Members: delivers results with the customer first mindset. Serve our Customers and Members: makes informed decisions and considers impact on the team and stakeholders. Strive for Excellence: demonstrates curiosity, courage, and resilience; pursues continuous improvement and adapts to new technologies and skills. TBC Operations and Compliance
Follows safety and security guidelines and laws when handling TBC products and services; provides accurate information to Members; completes TBC services timely; reports complaints, safety hazards, and issues; uses equipment correctly and completes required documentation. Point-of-Sale: follows procedures to prevent shrink, assists Members with payment methods, returns, and item locations; processes sales timely; reports issues. Benefits and Compensation
At Sam\'s Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet. Health benefits
include medical, vision and dental coverage. Financial benefits
include 401(k), stock purchase and company-paid life insurance. Paid time off benefits
include PTO, parental leave, family care leave, bereavement, jury duty, voting, and other leave; eligibility and amount depend on job classification and length of employment. For information about PTO, see the policies here. Other benefits
include disability, discounts, leave programs, and more. Live Better U is a company-paid education benefit program for associates. Programs range from high school completion to bachelor\'s degrees, including English Language Learning and certificates. Tuition, books, and fees are paid by the company. Eligibility applies and benefits may change. For information about benefits, see One.Walmart. The hourly wage range for this position is $18.00 to $25.00. The actual hourly rate will meet or exceed the required minimum wage for the location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 to $3.00 per hour based on schedule, facility, season, or work performed. Multiple premiums may apply. Minimum Qualifications : Valid state-issued driver\'s license; 18 years of age or older. Preferred Qualifications : Auto service industry and retail experience. Primary Location : 15 Mill Creek Cir, Pooler, GA 31322-2151, United States of America. Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy for illegal drugs and alcohol on the job.
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Position Summary... What you\'ll do... Responsibilities
Maintains facility and sales floor safety and standards by adhering to safety policies and procedures, including conducting regular safety sweeps, proper forklift and hazardous material handling, complying with company steel standards, and promptly correcting or reporting unsafe situations to management. Ensures the Tire and Battery Center (TBC) sales floor is organized, stocked, zoned, and merchandised according to company policies, including proper handling of claims, returns, shrink, and damages. Presents and maintains merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise. Monitors the status of tire and battery orders daily and assists members with installations, communicates lead time changes and order cancellations, and offers alternative installation or tire fitment options. Assists members with tire maintenance and repair services. Provides expert member service and recommendations by greeting members, identifying needs, assisting with purchasing and service decisions, resolving concerns, recommending safe and suitable tire and battery products, explaining warranties, and ensuring value. Drives sales and service excellence by communicating the value of merchandise and services and collaborating with associates to promote member awareness of TBC offerings and value. Triages and prioritizes service workflow in TBC service bays, identifies waiting members, understands service queue requirements, prioritizes appointments to maximize efficiency, and communicates needs to the TBC Team Lead or Technicians. Demonstrates knowledge of safety and compliance, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, seasonality, Point-of-Sale systems, and selling techniques. Leverages technology to enhance operations by using digital tools and handheld devices to plan sales, improve service experience, make real-time decisions, stay informed about products and training, and encourage adoption of new tools among team members. Serves as a brand advocate by valuing the member experience in the TBC area, modeling high quality service and products, developing and influencing team members, and assisting in training. Provides products and services to Members per company policies by assisting with purchasing and service decisions, completing vehicle service requests and tests, operating TBC equipment safely, receiving/storing/disposal of merchandise and supplies, documenting activities, engaging customers professionally, and handling payments, returns, refunds, and exchanges per policy for different membership and payment types. Complies with company policies, procedures, and ethics by applying related action plans and Open Door Policy in business processes and practices. Completes work assignments and priorities using policies, data, and resources; collaborates with managers, co-workers, customers, and partners; identifies priorities and deadlines; communicates progress and information; suggests improvements; and adapts to change and feedback. Core Values and Service Standards
Respect the Individual: embraces differences, fosters belonging, and supports associates to thrive and perform. Respect the Individual: works as a team, builds relationships, and communicates with energy and positivity. Respect the Individual: mentors others and recognizes contributions. Act with Integrity: upholds the highest standards, aligns with Walmart values, and promotes a regenerative company culture. Act with Integrity: acts with humility, honesty, fairness, and transparency. Serve our Customers and Members: delivers results with the customer first mindset. Serve our Customers and Members: makes informed decisions and considers impact on the team and stakeholders. Strive for Excellence: demonstrates curiosity, courage, and resilience; pursues continuous improvement and adapts to new technologies and skills. TBC Operations and Compliance
Follows safety and security guidelines and laws when handling TBC products and services; provides accurate information to Members; completes TBC services timely; reports complaints, safety hazards, and issues; uses equipment correctly and completes required documentation. Point-of-Sale: follows procedures to prevent shrink, assists Members with payment methods, returns, and item locations; processes sales timely; reports issues. Benefits and Compensation
At Sam\'s Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet. Health benefits
include medical, vision and dental coverage. Financial benefits
include 401(k), stock purchase and company-paid life insurance. Paid time off benefits
include PTO, parental leave, family care leave, bereavement, jury duty, voting, and other leave; eligibility and amount depend on job classification and length of employment. For information about PTO, see the policies here. Other benefits
include disability, discounts, leave programs, and more. Live Better U is a company-paid education benefit program for associates. Programs range from high school completion to bachelor\'s degrees, including English Language Learning and certificates. Tuition, books, and fees are paid by the company. Eligibility applies and benefits may change. For information about benefits, see One.Walmart. The hourly wage range for this position is $18.00 to $25.00. The actual hourly rate will meet or exceed the required minimum wage for the location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 to $3.00 per hour based on schedule, facility, season, or work performed. Multiple premiums may apply. Minimum Qualifications : Valid state-issued driver\'s license; 18 years of age or older. Preferred Qualifications : Auto service industry and retail experience. Primary Location : 15 Mill Creek Cir, Pooler, GA 31322-2151, United States of America. Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy for illegal drugs and alcohol on the job.
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