CC Member Relationship Specialist 1 (Part Time 30)
Summit Credit Union, Cottage Grove, Wisconsin, United States
Overview
Join Summit Credit Union as a Contact Center Member Relationship Specialist! Do you love helping people? Are you energized by a fast-paced environment where every day brings new opportunities to make a difference? If so, Summit Credit Union wants you on our team!
What You'll Do
Serve members with excellence
via phone and video-voice calls; video is a top priority.
Build trust and rapport
by understanding members' needs and recommending products and solutions that strengthen their financial well-being.
Solve problems creatively
and go above and beyond to exceed expectations.
Take ownership
of member situations, follow up as promised, and help us continually improve our service.
Work collaboratively
as part of a dynamic Contact Center team.
Adapt and respond
to changing situations and multiple priorities in a fast-paced work environment.
What You Bring
A passion for service
and a knack for building relationships.
Experience in customer service, call centers, or financial environments
(minimum two years preferred).
Strong communication skills —both written and verbal.
Ability to multitask and stay organized
in a busy setting.
Basic/intermediate Microsoft Office skills
and comfort with digital tools.
High school diploma or equivalent
required.
Why Summit?
Supportive, inclusive culture —we're people helping people!
Opportunities for growth, training, and development
Saturday hours required on a rotational basis
Comprehensive benefits package , including:
Health, dental, and vision insurance
Retirement savings plan with employer match
Paid time off and holidays
Employee wellness programs
Tuition reimbursement
Career advancement opportunities
Ready to inspire, connect, and act? Apply today and help us make Summit Credit Union the best place for our members—and for you!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Join Summit Credit Union as a Contact Center Member Relationship Specialist! Do you love helping people? Are you energized by a fast-paced environment where every day brings new opportunities to make a difference? If so, Summit Credit Union wants you on our team!
What You'll Do
Serve members with excellence
via phone and video-voice calls; video is a top priority.
Build trust and rapport
by understanding members' needs and recommending products and solutions that strengthen their financial well-being.
Solve problems creatively
and go above and beyond to exceed expectations.
Take ownership
of member situations, follow up as promised, and help us continually improve our service.
Work collaboratively
as part of a dynamic Contact Center team.
Adapt and respond
to changing situations and multiple priorities in a fast-paced work environment.
What You Bring
A passion for service
and a knack for building relationships.
Experience in customer service, call centers, or financial environments
(minimum two years preferred).
Strong communication skills —both written and verbal.
Ability to multitask and stay organized
in a busy setting.
Basic/intermediate Microsoft Office skills
and comfort with digital tools.
High school diploma or equivalent
required.
Why Summit?
Supportive, inclusive culture —we're people helping people!
Opportunities for growth, training, and development
Saturday hours required on a rotational basis
Comprehensive benefits package , including:
Health, dental, and vision insurance
Retirement savings plan with employer match
Paid time off and holidays
Employee wellness programs
Tuition reimbursement
Career advancement opportunities
Ready to inspire, connect, and act? Apply today and help us make Summit Credit Union the best place for our members—and for you!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr