Senior Wireless Sales Expert - Pensacola, FL
Consumer Cellular, Inc., Pensacola, Florida, United States, 32573
Overview
At Consumer Cellular we are redefining Retail!
Consumer Cellular focuses on going above and beyond to ensure that guests in our stores have everything they need and nothing they don’t. We aim to build relationships with guests, creating an environment that feels like a living room where guests enjoy an unparalleled shopping experience. We transform the retail experience by encouraging team members to build relationships with guests. If you visit a store you’ll be greeted with smiles and a welcoming atmosphere, with guests who are laughing, learning, and enjoying the experience. Job Summary We are building a team of relationship builders, conversation havers’ and wireless technology gurus. A key member is our
Senior Wireless Sales Expert , responsible for supervising the customer experience and removing obstacles for employees and guests. The Senior Wireless Sales Expert is technology savvy, sales-focused, and laser-focused on guest satisfaction. Compensation
Our Senior Retail Wireless Sales Specialists earn between $19.00 and $20.00/hour, plus uncapped commission. On average most employees work 30 to 39 hours per week, with a typical schedule around 35 hours per week. What You Do In This Role
Brand Ambassador
– Ensure the center is comfortable, welcoming, and open for guests. Reflect our core value of Happy Employee – Happy Customer by bringing your authentic self to work. Relationship Builder
– Build relationships with guests, team members, and field leadership. Be an active listener, solution-finder, and conversation initiator. Product and Services Expert
– Receive world-class training and translate technology into real-world conversations. Explain products clearly and attend meetings and trainings to stay informed. Obstacle Remover
– Act as a decision-maker to help customers get what they need and ensure the team has the tools to succeed. Handle escalations, exceptions, or technology issues with solution-focused delivery. What You Need To Win In This Role
Education and Skills
High school diploma or equivalent is required. At least 2 years of retail management (keyholder) experience in an environment with customer dialogue about wants and needs. At least 1 year of Sales and Customer Service experience in the wireless industry. Experience operating a POS system and ensuring accurate transactions. Proficient with MS Office (Word, Excel, PowerPoint).
Schedule and Attendance
Retail store is open six to seven days a week. Hours typically 9 am to 6 pm. We aim to balance life/work and provide reliable hours.
Physical Requirements
Ability to perform tasks requiring bending, stooping, reaching, lifting, pushing, pulling, walking, standing, and moving items. May stand 6-8 hours. Move around the store, assist customers, and maneuver merchandise as needed. Light cleaning duties to keep the store guest-ready.
About Consumer Cellular
Founded in 1995, Consumer Cellular serves Americans 50+. An approved wireless partner of AARP, with over 4 million subscribers and top-rated U.S.-based support. Based in Scottsdale, AZ, with 3,000 employees nationwide. Recognized for customer service and network coverage, featured on the Inc. 5000 list. Stores and online presence include Consumer Cellular stores, ConsumerCellular.com, and major retailers. Pay & Benefits
Pay
and Benefits data in accordance with the Equal Pay and Opportunities Act. Salary range: Minimum $42,000 – Maximum $52,500. Final pay determined by location, skills, and experience. Benefits
include competitive base pay with potential for shift differential, medical/dental/vision insurance, 401(k) with company match, employee discounts, PTO after 30 days, holidays, FSAs, life and disability insurance, EAP, education reimbursement, and more. Eligible hourly positions accrue up to 40 hours in year 1 and salaried up to 120 hours. Pre-employment
Background Check and Drug Screen Required. Location
United States-Florida-Pensacola Job
Retail Management Schedule
Full-time Travel
No Job Posting
Jan 26, 2026 |
Unposting Date
Feb 1, 2026
#J-18808-Ljbffr
At Consumer Cellular we are redefining Retail!
Consumer Cellular focuses on going above and beyond to ensure that guests in our stores have everything they need and nothing they don’t. We aim to build relationships with guests, creating an environment that feels like a living room where guests enjoy an unparalleled shopping experience. We transform the retail experience by encouraging team members to build relationships with guests. If you visit a store you’ll be greeted with smiles and a welcoming atmosphere, with guests who are laughing, learning, and enjoying the experience. Job Summary We are building a team of relationship builders, conversation havers’ and wireless technology gurus. A key member is our
Senior Wireless Sales Expert , responsible for supervising the customer experience and removing obstacles for employees and guests. The Senior Wireless Sales Expert is technology savvy, sales-focused, and laser-focused on guest satisfaction. Compensation
Our Senior Retail Wireless Sales Specialists earn between $19.00 and $20.00/hour, plus uncapped commission. On average most employees work 30 to 39 hours per week, with a typical schedule around 35 hours per week. What You Do In This Role
Brand Ambassador
– Ensure the center is comfortable, welcoming, and open for guests. Reflect our core value of Happy Employee – Happy Customer by bringing your authentic self to work. Relationship Builder
– Build relationships with guests, team members, and field leadership. Be an active listener, solution-finder, and conversation initiator. Product and Services Expert
– Receive world-class training and translate technology into real-world conversations. Explain products clearly and attend meetings and trainings to stay informed. Obstacle Remover
– Act as a decision-maker to help customers get what they need and ensure the team has the tools to succeed. Handle escalations, exceptions, or technology issues with solution-focused delivery. What You Need To Win In This Role
Education and Skills
High school diploma or equivalent is required. At least 2 years of retail management (keyholder) experience in an environment with customer dialogue about wants and needs. At least 1 year of Sales and Customer Service experience in the wireless industry. Experience operating a POS system and ensuring accurate transactions. Proficient with MS Office (Word, Excel, PowerPoint).
Schedule and Attendance
Retail store is open six to seven days a week. Hours typically 9 am to 6 pm. We aim to balance life/work and provide reliable hours.
Physical Requirements
Ability to perform tasks requiring bending, stooping, reaching, lifting, pushing, pulling, walking, standing, and moving items. May stand 6-8 hours. Move around the store, assist customers, and maneuver merchandise as needed. Light cleaning duties to keep the store guest-ready.
About Consumer Cellular
Founded in 1995, Consumer Cellular serves Americans 50+. An approved wireless partner of AARP, with over 4 million subscribers and top-rated U.S.-based support. Based in Scottsdale, AZ, with 3,000 employees nationwide. Recognized for customer service and network coverage, featured on the Inc. 5000 list. Stores and online presence include Consumer Cellular stores, ConsumerCellular.com, and major retailers. Pay & Benefits
Pay
and Benefits data in accordance with the Equal Pay and Opportunities Act. Salary range: Minimum $42,000 – Maximum $52,500. Final pay determined by location, skills, and experience. Benefits
include competitive base pay with potential for shift differential, medical/dental/vision insurance, 401(k) with company match, employee discounts, PTO after 30 days, holidays, FSAs, life and disability insurance, EAP, education reimbursement, and more. Eligible hourly positions accrue up to 40 hours in year 1 and salaried up to 120 hours. Pre-employment
Background Check and Drug Screen Required. Location
United States-Florida-Pensacola Job
Retail Management Schedule
Full-time Travel
No Job Posting
Jan 26, 2026 |
Unposting Date
Feb 1, 2026
#J-18808-Ljbffr