The Inside Sales Associate supports the Manager(s) to ensure the highest level of customer satisfaction. This associate maintains professional relationships with new and existing customers while contributing to increase sales volume.
Responsibilities:
Handles sales calls/emails with existing and potential new customers
Provides accurate product quotes
Submits customer orders
Verifies all orders are accurate and meets the customer’s delivery expectations
Maintains a project log and follows up on customer accounts
Communicates with management regarding customer accounts, pricing, project updates, and competitor info
Communicate with warehouse workers and customers
Call customers to confirm orders and provide approximate shipment and arrival times
Assist with the coordination and tracking of customer orders and making sure orders are scheduled to ship on time
Provide proof of deliveries to the customers, as requested
Support sales team with quotes and basic customer inquires
Placement and tracking of purchase orders with vendors
Monitor inventory levels of components against open orders and determining re-order amounts and timing
Assist in maintaining accurate cost data on components and package
Will be required to perform all other duties as requested, directed, or assigned
Qualifications:
One year of experience within an office environment, required
Experience working with Microsoft Office Products and Microsoft D365 experience, preferred
Inside sales or customer service experience within the manufacturing/construction industries, preferred
Bi-lingual, English & Spanish, preferred, but not required
Benefits:
Health benefits to include medical, dental and vision insurance. A wellness program with incentives.
Financial security with a 401(k) with a generous company match, a Health Savings Account option, and life & disability insurance for unexpected events.
Work-Life balance supported by a generous amount of paid time off and holidays to recharge.
Additional perks include employee discounts, company events and recognition programs.
***This employment advertisement is not applicable to individuals who reside in the states of California or Colorado.***
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Responsibilities:
Handles sales calls/emails with existing and potential new customers
Provides accurate product quotes
Submits customer orders
Verifies all orders are accurate and meets the customer’s delivery expectations
Maintains a project log and follows up on customer accounts
Communicates with management regarding customer accounts, pricing, project updates, and competitor info
Communicate with warehouse workers and customers
Call customers to confirm orders and provide approximate shipment and arrival times
Assist with the coordination and tracking of customer orders and making sure orders are scheduled to ship on time
Provide proof of deliveries to the customers, as requested
Support sales team with quotes and basic customer inquires
Placement and tracking of purchase orders with vendors
Monitor inventory levels of components against open orders and determining re-order amounts and timing
Assist in maintaining accurate cost data on components and package
Will be required to perform all other duties as requested, directed, or assigned
Qualifications:
One year of experience within an office environment, required
Experience working with Microsoft Office Products and Microsoft D365 experience, preferred
Inside sales or customer service experience within the manufacturing/construction industries, preferred
Bi-lingual, English & Spanish, preferred, but not required
Benefits:
Health benefits to include medical, dental and vision insurance. A wellness program with incentives.
Financial security with a 401(k) with a generous company match, a Health Savings Account option, and life & disability insurance for unexpected events.
Work-Life balance supported by a generous amount of paid time off and holidays to recharge.
Additional perks include employee discounts, company events and recognition programs.
***This employment advertisement is not applicable to individuals who reside in the states of California or Colorado.***
#J-18808-Ljbffr