
Showroom Sales Manager 2229
Pivotal Talent Search, Charlotte, North Carolina, United States, 28245
Showroom Sales Manager
We are searching for an experienced leader charged with managing our Charlotte, NC showroom. This role will own the financial performance of the showroom and exceed revenue goals for sales and profitability. Additionally, the manager will lead, coach, and develop a high performing sales team while working to foster, cultivate, and manage relationships within the trade design community
The right candidate will be proactive and organized in their leadership; high-energy, versatile, and a strong communicator with the ability to strategically lead our showroom, while gaining brand loyalty and recognition in the market.
We value and cultivate long-standing relationships with our clients and our teammates. We work in a highly collaborative, creative environment that values each associate’s contribution toward delivering beautiful, innovative, luxury products while providing superior customer service.
Key Responsibilities Showroom Management
Execute organizational strategies to firmly position our company as the industry leader of luxury home surfaces and bath
Create a culture of accountability and empowerment within the showroom
Responsible for showroom operations; establishing and maintaining processes to uphold brand standards
Lead/teach the execution of market share growth through strategic account development plans and execution. Weekly collaboration and field training, visiting all accounts on a weekly/monthly rotation
Drive use of SAP, project pipelines, account list, social media, and technology
Research and implement innovative ways to proactively market products
Create a showroom environment that delivers a luxury experience to all clients
Attend and host industry events; lunch and learns, showroom tours, + other creative and collaborative gatherings
Point of contact for client escalations, beyond sales consultant experience
Showroom budget management, P&L responsibility, net 30 account-ageing report, expense reporting
Required Skills / Experience
Bachelor’s degree or equivalent
5 years’ inside/outside sales experience in a showroom, retail, or design firm
Minimum of 3 years’ experience in a sales management role within high end luxury brand environment
Fearless and innovative approach to selling with a client-centric mentality
Ability to take charge, drive for results and make sound decisions quickly
Ability to negotiate and close deals
Digitally savvy – willing and able to connect with clients both virtually and in person
Proven team builder with the ability to coach and develop a sales team
Self-motivated leader with excellent communication skills, both verbal and written
Well-connected within the luxury design trade around the showroom
Exceptional time management skills with ability to multi-task
Resilient with the ability to proactively overcome challenges
Ability to inspire trust, integrity, and professionalism
Innovative and strategic thinker
Data driven
Proficient in all Microsoft Office applications
Plumbing/tile/construction background/exposure a plus
Compensation $90,000 per year
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The right candidate will be proactive and organized in their leadership; high-energy, versatile, and a strong communicator with the ability to strategically lead our showroom, while gaining brand loyalty and recognition in the market.
We value and cultivate long-standing relationships with our clients and our teammates. We work in a highly collaborative, creative environment that values each associate’s contribution toward delivering beautiful, innovative, luxury products while providing superior customer service.
Key Responsibilities Showroom Management
Execute organizational strategies to firmly position our company as the industry leader of luxury home surfaces and bath
Create a culture of accountability and empowerment within the showroom
Responsible for showroom operations; establishing and maintaining processes to uphold brand standards
Lead/teach the execution of market share growth through strategic account development plans and execution. Weekly collaboration and field training, visiting all accounts on a weekly/monthly rotation
Drive use of SAP, project pipelines, account list, social media, and technology
Research and implement innovative ways to proactively market products
Create a showroom environment that delivers a luxury experience to all clients
Attend and host industry events; lunch and learns, showroom tours, + other creative and collaborative gatherings
Point of contact for client escalations, beyond sales consultant experience
Showroom budget management, P&L responsibility, net 30 account-ageing report, expense reporting
Required Skills / Experience
Bachelor’s degree or equivalent
5 years’ inside/outside sales experience in a showroom, retail, or design firm
Minimum of 3 years’ experience in a sales management role within high end luxury brand environment
Fearless and innovative approach to selling with a client-centric mentality
Ability to take charge, drive for results and make sound decisions quickly
Ability to negotiate and close deals
Digitally savvy – willing and able to connect with clients both virtually and in person
Proven team builder with the ability to coach and develop a sales team
Self-motivated leader with excellent communication skills, both verbal and written
Well-connected within the luxury design trade around the showroom
Exceptional time management skills with ability to multi-task
Resilient with the ability to proactively overcome challenges
Ability to inspire trust, integrity, and professionalism
Innovative and strategic thinker
Data driven
Proficient in all Microsoft Office applications
Plumbing/tile/construction background/exposure a plus
Compensation $90,000 per year
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