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Inside Sales Associate - Pittsburgh

Master Halco, Inc., Aliquippa, Pennsylvania, United States

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Overview Secure a sales career within the fence / building products industry!

Master Halco , North America’s leading manufacturer/distributor of fence, decking, railing, outdoor structures, and perimeter security products is seeking an

Inside Sales Associate at our local branch office.

Position Summary:

The Inside Sales Associate (ISA) has the vital responsibility of serving customers on a day-to-day basis in person, over the phone as well as by email and text.

The ISA uses sales, customer service, and administrative skills to create value for the customer and the company.

Working With Us Has Its Rewards:

Competitive pay rate of $28 per hour

Quarterly Bonus Program and spiffs

Monday through Friday, Day Shift

A competitive health care plan typically starts following the 31st day of employment

A generous matching 401(k) plan

Tuition reimbursement up to $10K per academic year

A generous paid-time off package

Corporate discount opportunities and more

Why Master Halco?

The fence industry is an essential part of the building products industry that will continue to show dependable long-term growth. Master Halco plays an integral role in leading this industry growth through the formation of a dynamic, forward thinking, and driven team.

This is a very exciting time for our company. We are growing, introducing new products, and making technological investments as we continue to expand and sustain our position in the market as an industry leader.

We know that people are our most important resource. We are focused on investing in our people and creating a culture that values recognition, rewards, transparency, and open communication while building employees’ careers at Master Halco to fully leverage their potential.

Responsibilities Accountabilities / Responsibilities:

Interact with customers over the phone and in person as well as electronically such as email or text

Conduct discovery conversations with existing customers and prospect customers to identify products and services that Master Halco can provide to grow their business

As part of a sales team, work to grow sales and achieve branch/company sales and profitability goals

Use the company’s computer system to process quotes needed by customers

Process orders from customers and arrange for pick up or delivery

React to customers’ requests quickly and accurately

Collect customer payments when applicable

Keep customers informed of unexpected changes

Support Outside Sales Associate’s in responding to customers’ needs

Adapt and learn to sell new products to achieve sales growth goals

Ensure an elevated level of customer service is provided using "The Master Halco Way"

Learn and maintain proficient product knowledge

Maintain a clean, safe work environment that meets company standards

Ensure that proper SOPs and Company policies are followed

Special projects, as assigned by manager

Collaborate with other departments to ensure a seamless sales process

Expedite resolutions and make timely decisions when customer service issues arise

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