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York Factory Direct HVAC Account Manager

Bosch-HomeComfort, Hanover, Maryland, United States, 21098

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Overview We are seeking an enthusiastic and customer-focused HVAC Account Manager to join our dynamic York Factory Direct Branch in Hanover, Maryland. As a York Factory Direct HVAC Account Manager, you will be responsible for developing and maintaining strong relationships with our clients, driving sales growth, and ensuring HVAC contractors satisfaction.

Responsibilities

Serve as the primary point of contact for assigned accounts, building and nurturing long-term relationships with key decision-makers

Develop and implement strategic account plans to maximize revenue growth and client retention

Conduct regular meetings with clients to understand their needs, present solutions, and address any concerns

Collaborate with internal teams to ensure timely delivery of products or services and resolve any issues

Identify and pursue new business opportunities within existing accounts

Negotiate contracts and terms of agreement with clients

Monitor and analyze account performance, providing regular reports and insights to management

Stay up-to-date with industry trends and competitor activities to provide valuable insights to clients

Participate in industry events and networking opportunities to expand the company's presence and identify potential leads

Maintain accurate and detailed records of all client interactions, sales activities, and account updates in the CRM system

Qualifications Required Qualifications:

High school diploma or equivalent

3+ years of HVAC Branch or Account management sales experience (outside sales not required)

Proven track record of meeting or exceeding sales targets

Proficiency in Salesforce or similar CRM software

Excellent verbal and written communication skills

Strong negotiation and problem-solving abilities

Ability to travel within the assigned territory as needed (75% travel)

Preferred Qualifications:

Bachelor's degree in Business, Marketing, or related field

Experience in developing and maintaining long-term client relationships

Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint

Strong analytical skills with the ability to interpret data and generate insights

Self-motivated with a high energy level and desire to achieve goals beyond what is required

Proven ability to operate effectively across both sales and operations

Understanding of principles and processes for providing best-in-class customer service

Business acumen including sales forecasting, opportunity management, and customer planning

Ability to adapt to and communicate effectively in today's technologically driven business environment

Excellent time management and prioritization skills

Additional Information Equal Opportunity Employer, including disability / veterans

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!

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