Overview
Summary
Lidl US is searching for the next
Specialist - Sales Operations
to join our team. This role supports and helps drive the development, planning, and coordination of projects, processes and solutions that support the store network in achieving its goals. This includes the standardization and simplification of sales operation processes, reporting, and implementation and coordination of new projects and concepts. The position reports to our headquarters in Arlington, VA on a hybrid 3-day schedule.
What You’ll Do Essential Functions
Oversees and manages assigned project and/or departments data, ensuring it meets predetermined contractual or policy requirements
Conduct data entry and data management for various department projects
Assist with the development of training materials such as manuals, handbooks, presentations, diagrams, workflows, and project plans
Support in national and international projects, producing business requirements, performing business system tests and technical improvements
Promote the importance of best practices within the company by developing, coordinating and implementing store procedures and efficient practices into the regional sales operations
Work with internal departments throughout the organization to ensure training and procedure content is accurate and up to date
Implement technical support systems that ensure efficient working methods and communication flow within sales operations
Develop and maintain automated weekly reports that track key performance indicators (KPIs)
Analyze trends and anomalies in store KPIs to highlight underperforming areas or growth opportunities
Provide data-driven recommendations to improve performance and support implementation
Support the store operations team with on-demand analysis
Regularly review reporting processes and tools to identify automation opportunities, reduce manual work, and improve turnaround time
Prepare concise, insight-rich summaries for senior management, highlighting key trends, risks, and opportunities across stores and regions
What You’ll Need Required Knowledge, Skills, Abilities
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Proficient in Microsoft Office Suite, Google Workspace, or related software
Ability to develop and maintain comprehensive reporting dashboards using tools such as Power BI or Looker Studio and Advanced Excel or Sheets (including macro creation)
Proficient in conducting in-depth analysis of data to identify trends, investigate variances, and extract key business insights
Ability to translate complex data findings into clear, impactful management presentations (utilizing PowerPoint or Slides and Excel or Sheets or similar platforms)
Serve as the primary reporting function lead, ensuring accuracy, timeliness, and relevancy of all recurring and ad-hoc reports
Ability to work independently
Education, Certifications/Licenses, Related Experience
Bachelor’s degree
1-3 years of experience in a related field
In lieu of degree, 5+ years of experience in related field will meet the education and related experience requirements listed above
Preferred Education, Certifications/Licenses, Related Experience
Retail experience
Physical Job Requirements
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Travel Requirements
This position commutes between stores, regional offices and/or distribution centers up to 10% of the time
This position requires overnight domestic travel up to 5% of the time
Anticipated travel will be by car, air, and/or train
What You’ll Receive At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why as a company, we offer one of the most generous benefits packages in the industry. All our Lidl employees are eligible to receive the following benefits:
Medical & Prescription | Dental | Vision coverage
Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
Dedicated training plans to ensure you are set up for success
401k Plan (+ 5% company match)
Voluntary Term Life & AD&D Insurance
Total Well-Being Program
DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule
Lidl US views our Corporate Social Responsibility (CSR) through a lens of actions that are Good for the Environment, Good for People, and Good for You.
#J-18808-Ljbffr
Lidl US is searching for the next
Specialist - Sales Operations
to join our team. This role supports and helps drive the development, planning, and coordination of projects, processes and solutions that support the store network in achieving its goals. This includes the standardization and simplification of sales operation processes, reporting, and implementation and coordination of new projects and concepts. The position reports to our headquarters in Arlington, VA on a hybrid 3-day schedule.
What You’ll Do Essential Functions
Oversees and manages assigned project and/or departments data, ensuring it meets predetermined contractual or policy requirements
Conduct data entry and data management for various department projects
Assist with the development of training materials such as manuals, handbooks, presentations, diagrams, workflows, and project plans
Support in national and international projects, producing business requirements, performing business system tests and technical improvements
Promote the importance of best practices within the company by developing, coordinating and implementing store procedures and efficient practices into the regional sales operations
Work with internal departments throughout the organization to ensure training and procedure content is accurate and up to date
Implement technical support systems that ensure efficient working methods and communication flow within sales operations
Develop and maintain automated weekly reports that track key performance indicators (KPIs)
Analyze trends and anomalies in store KPIs to highlight underperforming areas or growth opportunities
Provide data-driven recommendations to improve performance and support implementation
Support the store operations team with on-demand analysis
Regularly review reporting processes and tools to identify automation opportunities, reduce manual work, and improve turnaround time
Prepare concise, insight-rich summaries for senior management, highlighting key trends, risks, and opportunities across stores and regions
What You’ll Need Required Knowledge, Skills, Abilities
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Proficient in Microsoft Office Suite, Google Workspace, or related software
Ability to develop and maintain comprehensive reporting dashboards using tools such as Power BI or Looker Studio and Advanced Excel or Sheets (including macro creation)
Proficient in conducting in-depth analysis of data to identify trends, investigate variances, and extract key business insights
Ability to translate complex data findings into clear, impactful management presentations (utilizing PowerPoint or Slides and Excel or Sheets or similar platforms)
Serve as the primary reporting function lead, ensuring accuracy, timeliness, and relevancy of all recurring and ad-hoc reports
Ability to work independently
Education, Certifications/Licenses, Related Experience
Bachelor’s degree
1-3 years of experience in a related field
In lieu of degree, 5+ years of experience in related field will meet the education and related experience requirements listed above
Preferred Education, Certifications/Licenses, Related Experience
Retail experience
Physical Job Requirements
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Travel Requirements
This position commutes between stores, regional offices and/or distribution centers up to 10% of the time
This position requires overnight domestic travel up to 5% of the time
Anticipated travel will be by car, air, and/or train
What You’ll Receive At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why as a company, we offer one of the most generous benefits packages in the industry. All our Lidl employees are eligible to receive the following benefits:
Medical & Prescription | Dental | Vision coverage
Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
Dedicated training plans to ensure you are set up for success
401k Plan (+ 5% company match)
Voluntary Term Life & AD&D Insurance
Total Well-Being Program
DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule
Lidl US views our Corporate Social Responsibility (CSR) through a lens of actions that are Good for the Environment, Good for People, and Good for You.
#J-18808-Ljbffr