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Retell AI

Senior Copywriter

Retell AI, Redwood City, California, United States, 94061

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ABOUT RETELL AI

Retell AI is using the first principles to reimagine the call center with cutting edge voice AI. Since launching 18 months ago, thousands of companies now utilize Retell’s AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we have scaled to $36M ARR with a team of 20 people, up from $5M at the start of 2025. In 2026, We are expanding our vision to build a CX platform of the AI era where the entire contact center is reimagined as a team of AI employees. We are moving beyond mechanical automation that relies on human finetuning to instead transform core functions into intelligent, opinionated AI roles. Frontline agents, QA analysts, and managers now operate as distinct digital workers that serve as the new interface for customer experience. They execute, monitor, and improve continuously to create a system where software behaves like an organization. We’re scaling fast, and we’re looking for bold, ambitious people to help us build the gold standard for voice automation. If you want to work on deeply technical challenges, move fast, and make an outsized impact at one of the fastest-growing Voice AI startups in the world, you’ll love it here. Let’s build the future together. We’re a top 50 AI app in a16z list: https://tinyurl.com/5853dt2x

#4 on Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025

We're also one of the top ranking startups on: https://leanaileaderboard.com/

ABOUT THE ROLE

As our

Senior Copywriter , you’ll own the voice and storytelling that shape how the world discovers, understands, and connects with Retell AI. This is a high-ownership, hands-on role centered on crafting clear, compelling narratives and shipping polished copy at speed. You’ll work closely with founders, product, and engineering to translate complex product updates, customer insights, and strategic initiatives into high-impact content. From launch announcements and landing pages to blog posts and social storytelling, you’ll be responsible for taking ideas from raw input to live, world-class copy — then moving on to the next thing. This role is built for a senior writer who loves the craft and thrives in fast-moving environments. You’re not here to manage a large team or maintain a slow, long-term content calendar — you want to write, refine, ship, and see your words drive real business outcomes in a growing startup. KEY RESPONSIBILITIES

Write and publish high-quality, SEO-driven pieces per week that improve search visibility and drive sustained organic growth — without sacrificing clarity, voice, or substance.

Craft feature announcements and product updates by turning raw, technical inputs into clear, compelling stories that explain what changed, why it matters, and who it’s for.

Own landing page and website copy end-to-end, refining messaging to improve clarity, positioning, and conversion across the funnel.

Write sharp, on-brand social and LinkedIn content that highlights product launches, customer wins, and thought leadership — with an understanding of tone, timing, and audience.

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